Clerical Associate Resume Sample

A clerical associate works in the office setting providing administrative support. Duties include answering the phone, scheduling appointments, typing, bookkeeping, customer service, updating records, filing records, sending emails, and keeping the office area clean and neat.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Clerical Associate Resume Samples

These are some examples of accomplishments we have handpicked from real Clerical Associate resumes for your reference.

Clerical Associate Resume Sample 1

  • Accurately completed data entry for clients and handled telephone calls in a timely and professional manner.
  • Met with clients to gather and input data for applications that were processed in less than 30 days.
  • Achieved award for the outstanding quality award; effectively compiled data relating to loan applications.
  • Recognized by management as an Outstanding Customer Service Representative who adheres to the highest standards of ethics and professionalism.
  • Won Employee of the Month Award; was commended by management for my involvement in outreach events that provided support through donations, time, and services to various community organizations.

Clerical Associate Resume Sample 2

  • Completed and forwarded loan documentation over the phone and/or email; answered phones and/or performed data entry & data communication.
  • Supervised, instructed, and controlled an employee who was responsible for maintaining the files of over 30 employees; presented a positive image of FHA Neighborhood Lending.
  • Received classification as “Superstar”; was recognized by the Regional Manager for outstanding performance.
  • Devoted career to providing excellent customer service; fulfilled customers’ requests in a timely manner.

Clerical Associate Resume Sample 3

  • Obtained an orientation to the company’s computer hardware, software, and operating systems.
  • Learned the importance of being organized.
  • Completed assignments in a timely manner; diligently met deadlines and maintained consistent high quality of work.
  • Achieved excellent attendance record that exceeded 80%.
  • Received award for exceptional performance; collected, calculated, and recorded data from various reports prepared by a financial institution.

Clerical Associate Resume Sample 4

  • Completed projects in a timely manner and submitted for credit.
  • Processed applications for loans and generated loan documents in accordance with loan guidelines.
  • Successfully met deadlines for completing mandatory forms and correspondence.
  • Received outstanding quality award; provided support as an independent contractor to agencies/organizations that required assistance with specific processing issues or programs that supported their internal operations.
  • Accomplished most of the job tasks on schedule while adhering to efficiency standards in completion of tasks; provided support as an independent contractor to agencies/organizations that required assistance with specific processing issues or programs that supported their internal operations.

Clerical Associate Resume Sample 5

  • Assisted in the maintenance of multi-employee personnel records and payroll; assisted with the opening, closing, and processing of clerical and administrative records.
  • Responsible for proper filing and tracking of case files according to guidelines; responded to telephone calls and handled inquiries regarding various processes.
  • Assisted in the opening of a new office; provided clerical support for the new office environment.
  • Demonstrated keen attention to detail by thoroughly documenting multiple responsibilities.
  • Achieved outstanding quality award for completing data entry one hundred percent without error during normal business days.

Clerical Associate Resume Sample 6

  • Received numerous Employee of the Month awards; effectively compiled data relating to loan applications.
  • Completed additional education courses at local college and university level to gain skills in a spreadsheet application, word processing, communication skills, etc.
  • Effectively managed the hospital’s medical claims system; discovered discrepancies and discrepancies between insurance companies’ information received from claims processors, and actual medical records received from providers.
  • Responded to customer requests for several years; supervised staff in applying for Line of Credit, Loan Modification, Foreclosure Intervention Programs (FIP), etc.
  • Achieved award for outstanding service in 2002; applied for OSHA certification.

Clerical Associate Resume Sample 7

  • Processed financial affairs for the company; responded to incoming inquiries from credit agencies and lenders as well as from customers.
  • Edited expense reports and maintained a running balance for accounting.
  • Prepared claims for the pay differential.
  • Responded to customer inquiries via phone or in person.
  • Accomplished cross-training with the administrative assistant; utilized internet technology to send emails, faxes, and print documents.

Clerical Associate Resume Sample 8

  • Accurately completed several pending requests to deliver paperwork to various departments.
  • Provided accurate and concise answers to customers’ questions or concerns.
  • Referenced medical policies and successfully resolved insurance claim disputes per physician, dentist, hospital, and patient satisfaction guidelines.
  • Promoted an efficient filing system by classifying incoming correspondence into corresponding files.

Clerical Associate Resume Sample 9

  • Responsible for and maintained accurate accounting, mail, and prepare accounts payable logs pursuant to federally acceptable accounting practices.
  • Got the job done on time even when all employees were busy with other work.
  • Adhered to strict Office Management Policies of notifying supervisors of any employee’s absence from work without notice.
  • Additional responsibilities included processing checks for travel expenses, scanning in to the system expense reimbursement vouchers, completing filing and organizing paperwork, preparing reports including bank reconciliation reports.
  • Received excellent performance recognition; adhered to the speed of production time goals while meeting all claims submission deadlines.

Clerical Associate Resume Sample 10

  • Received customer service award; effectively handled a multitude of clerical tasks.
  • Conferring freely with the general public in telephone or face-to-face conversations; responding to questions and issues by providing customer guidance, and offering sale advice.
  • Completing attendance for the month and communicating promptly with supervisors in regard to absence.
  • Awarded recognition for outstanding performance as a general clerk from office supervisor as well as from department head personnel who were familiar with the employee’s services.
  • Received outstanding quality award; efficiently processed mail, cards, and invoices for clients.

Clerical Associate Resume Sample 11

  • Accurately input data and accurately conveyed information to employees in a timely manner.
  • Recognized by Regional Manager for exceeding call monitoring quality standards, measured by customer satisfaction surveys.
  • Achieved award for quality service; effectively answered questions regarding the ordering of products and services.
  • Reached award level for sales performance; sold over 100 credit packages to existing customers in 90 days.

Clerical Associate Resume Sample 12

  • Prepared tax returns according to FASB standards; effectively assisted the management team with office systems and payroll.
  • Effectively provided support for several functions in a timely manner as time permits.
  • Completed all tasks at hand within the specified time frame; proficient in Microsoft Office.
  • Awarded “In-House Achievement” by the company for outstanding quality and service; received attention from management for exceptional performance in the position of Lead Secretary.
  • Recognized by one of the company’s profit centers for outstanding performance.

Clerical Associate Resume Sample 13

  • Raised sales revenue by more than $75,000 through heavy-duty researching, lead generation, and list development.
  • Achieved award for successful implementation of website traffic; website is ranked among top sites in the industry.
  • Met telemarketing goals by handling calls with a 98% success rate; resolved customer issues in less than 15 minutes.
  • Researched company’s history to gain information to create a timeline that is displayed among company exhibits; researched competitive industries to develop a better understanding of market conditions and goals to be attained.
  • Established a successful volunteer program that increased the company’s name recognition in the community and improved public image during local promotions and events.

Clerical Associate Resume Sample 14

  • Processed medical claims and paperwork for a medical insurance company; recommended changes to company policy with regard to the eligibility for benefits.
  • Received outstanding job evaluation from the personnel department; recommended improvements to the staffing and conditions of a position.
  • Participated in a diversity program that resulted in receiving a financial award; provided support, guidance, and instruction regarding employment laws pertaining to different types of employees.
  • Successfully negotiated an increase in the weekly rate of pay while working at an insurance agency.
  • Participated in a basic computer training course that was offered by the state government; successfully completed the course and passed the certification exam.

Wrap Up

Education requirements include a high school diploma or GED, technical school certification, and prior office experience. Skills to succeed as a clerical associate include the ability to multitask, good telephone etiquette, good typing skills, organized, detail-oriented, good verbal and written communication, friendly customer service, basic math skills, and proficiency with office software.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.


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