Medical Office Administrative Assistant Resume Sample

The medical office administrative assistant is usually the first person you talk to when you go to a doctor’s appoint. You could think of a medical office administrative assistant as a secretarial person in a hospital or clinic. They are in charge of scheduling appointments, transferring medical reports and lab files, organizing paperwork, and other similar jobs. This is an integral part of a functional hospital or healthcare clinic, and a great job to think about as the healthcare industry explodes.

How to Become a Successful Medical Office Administrative Assistant?

To become a medical office administrative assistant, you don’t necessarily need a degree; however, there is required training a certification required for this job. Luckily, you can get this certification in as little as 9 You can get a Medical Administrative Assistant certificate with online classes, or inquire at your local hospital the best place in your area to get that training.

Great medical office administrative assistants have great organizational skills. In this position, you’ll be in charge of handling a lot of paperwork and appointments, and if you’re naturally an organized person, you’ll thrive in this job. Other good skills for this job include computer literacy, multitasking and customer service.

The medical industry in the next decade is going to start growing faster than ever, and with that, there are going to be a lot of jobs with great job security. Fortunately, to work in the medical industry you don’t need 10 years of schooling – you can get your foot in the door by starting as a medical office administrative assistant.

The Best Medical Office Administrative Assistant Resume Samples

These are some examples of job descriptions we have handpicked from real Medical Administrative Assistant resumes for your reference.

Medical Administrative Assistant

  • Filing new records on a daily basis and make service calls when equipment is not operating properly.
  • Take note of patient concerns and communicate them with appropriate management staff.
  • Responsible for making all referrals requested by the treating Doctor in a timely manner.
  • Coordinate patient requests for transportation to the clinic with the company drivers.

Medical Administrative Assistant

  • Kept all patient files organized and to maintain the front office.
  • Filed medical records and handled administrative duties, such as answering phones and scheduling appointments.
  • Used knowledge and understanding of medical terminology and insurance procedures to act as a liaison between the patient and the insurance agency.

Medical Administrative Assistant

  • Protect the confidentiality of each patient’s personal health information (PHI).
  • Provide high quality care and customer service to patients and family members.
  • Maintain clinical organization in busy hematology/oncology clinic even as staff travels to and from satellite locations.
  • Update and maintain patient records; familiar with electronic medical record (EMR) entry and management.

Medical Administrative Assistant

  • Help coordinate a flexible plan of action to readily execute our daily duties.
  • Entrusted to manage office in the absence of the head secretary and office manager.
  • Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared out-going faxes to the billing departments and so forth.
  • Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Medical Administrative Assistant

  • Communicated with insurance companies to verify patient coverage, get authorization for special testing, or referrals.
  • Processed all medical records request, legal correspondence request, and insurance data for other facilities.
  • Assisted the doctor with clinic by taking patients height, weight, blood pressure or drawing blood.

Medical Administrative Assistant

  • I provide administrative and secretarial support for my assigned clinic department.
  • I serve as a liaison between patient and physician while coordinating patient care as necessary to provide exceptional customer service.
  • I am responsible for verifying patient demographic information while ensuring his or her insurance is active.
  • I collect copayments, schedule x-rays, work incoming referrals external and internal, and obtain authorizations for certain insurance services.

Medical Administrative Assistant

  • Obtain medical histories, pre-certifications exam, patient referrals, and prior authorization.
  • Coordinate diagnostic tests, labs, specialty medication, and physical/occupational therapy.
  • Performed various administrative duties such as documenting, photocopying, scanning, faxing, mailing, handling multiple phone lines, scheduling appointments, and conducting data entry in EMR, Excel and Outlook.
  • Generate billing encounter reports for all surgical procedures for the physician and the surgical assistant.
  • Ensured concurrent proper medical record documentation supported coding with regard to severity of illness, risk of mortality, resource consumption, and correct revenue and reimbursement.

Medical Administrative Assistant

  • Schedule appointments and/or procedures over the phone, enter patient demographics, and assist patient with account inquiries using IDX system.
  • Acquire insurance authorizations for procedures, tests, and prescriptions ordered by attending physician.
  • Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).

Medical Administrative Assistant

  • Escorted patients to examination rooms and prepared them for physician exams.
  • Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
  • Acquired insurance authorizations for procedures and tests ordered by the attending physician.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.

Medical Administrative Assistant

  • Responsible for maintenance of patient charts (i.e., patient demographics, billing information, insurance information, pertinent medical records, pertinent x-rays with reports as needed by surgeon).
  • Responsible for obtaining insurance referrals and collecting payments for patients office visit.
  • Perform day-to-day filing of medical information for all returning patients.
  • Schedule Surgeons surgical procedures with the hospital and an outstanding outpatient surgery center.

Medical Administrative Assistant

  • Representing physician’s office while answering and screening telephone calls, and recording and delivering messages at the front desk.
  • Greeting incoming patients, providing translation services for many non-English speaking patients, and providing courteous and professional service.
  • Coordinating as a team with medical assistants and physicians to tend to patients’ needs.
  • Scheduling, retrieving and announcing scheduled patients, and screening unscheduled patients and visitors.

Medical Administrative Assistant

  • Schedule appointments/surgeries and work in conjunction with surgical coordinators; preparing pre-admissions and consent forms while also acquiring pre-certification for procedures as necessary.
  • Purchased and manage office supply inventories, while adhering to budgeting practices.
  • Maintain logging system as required point of care testing, sterilization process, and crash carts.

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