A warehouse operations manager oversees the daily operations of a large supply or distribution facility. Duties include hiring staff, assigning work shifts, training employees for specific tasks, monitoring inventory levels, and addressing any safety hazards. The top skills for this position are leadership abilities, management skills, customer service, inventory management, and the ability to multitask. A bachelor’s degree is required for this position along with a background in business management or logistics.
The Best Warehouse Operations Manager Resume Samples
These are some examples of accomplishments we have handpicked from real Warehouse Operations Manager resumes for your reference.
Warehouse Operations Manager
- Analyzed delivery and inventory issues and worked with the team to provide solutions.
- Conducted daily meetings that are used to improve services and productivity.
- Managed the opening and closing of warehouse operations.
- Monitored inventory, warehouse personnel, and shipping operations to ensure on-time order fulfillment and revenue collection.
- Performed the duties of a Customer Service Manager, and expedited orders using available resources to reduce customer wait times.
Warehouse Operations Manager
- Ran warehouse operations, including the cleaning, boxing & shipping of dozens of orders a day.
- Collaborated with executives to create an efficient standard operating procedure.
- Established shipping and technical operations and trained all new hires in both to ensure a symbiotic relationship between four departments.
- Provided superior customer service by overseeing the handling of customer complaints about return/refunds and/or exchanges as well as making follow-up calls to ensure satisfaction.
- Forecasted future warehouse demand and updated stock levels; monitored inventory records to minimize shrink and loss of revenue.
Warehouse Operations Manager
- Recorded each delivery using the proper paperwork before leaving the warehouse.
- Kept the warehouse and associated outside areas neat and clean at all times.
- Loaded truck and properly secured items to prevent damage during transportation.
- Submitted receipts and money received from deliveries at the end of each shift.
- Reorganized shop locations; directed and supervised employees on new warehouse layout procedures.
Warehouse Operations Manager
- Responsible for shipping and Receiving control, Inventory oversight, warehouse, and staff supervision also handle customer service issues.
- Provide great customer service. Manage the procurement of materials and services.
- Verify stock and identify losses, maintaining and organizing a clean and safe warehouse.
- Operates warehouse equipment, is forklift certified, and operates hand jack and pallet jack as well.
- Microsoft and Excel use on daily basis. prepare shipments daily using ups/FedEx software.
Warehouse Operations Manager
- Direct Operations of 2 warehouses occupying 50,000 square feet, containing 50M+ inventory.
- Manage inventory control of fine art and luxury home furnishings for 100 museums, art galleries, and private client storage accounts.
- Work directly with art galleries, interior designers, and freight forwarders coordinating client consolidations for transport/installations.
- Managed several warehouse personnel, products, and equipment to ensure their safety from product loss due to damage or theft.
- Demonstrated exceptional knowledge of the safe-keeping of time clocks, inventory control, and employee training.
Warehouse Operations Manager
- Responsible for signing warehouse employees’ timesheets and processing related paperwork and documents.
- Identified all OS&D freight, incorrect weight, and classifications for correct processing.
- In charge of security checkpoints to ensure no loss of merchandise.
- Capable of handling multiple projects while performing well under pressure to meet deadlines and expected goals.
- Accomplished set standards for daily production goals and overtime for each department.
Warehouse Operations Manager
- Safeguard warehouse operations by monitoring security procedures and protocol.
- Inventory control, conducting physical counts and reconciling with the data system.
- Maintain physical condition of warehouse by inspecting equipment, issuing work orders for repair, and requisition for replacement.
- Maintain warehouse staff by recruiting, selecting, orienting, and training employees.
- Dealt with disruptive behavior in the workplace by resolving issues on a timely basis using firm discipline to deliver exceptional results.
Warehouse Operations Manager
- Achieved warehouse operations operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends.
- Met warehouse operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Developed warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving products, equipment utilization, inventory management, and shipping.
- Showed initiative by initiating change in the workplace environment based on skills acquisition through association with several past coworkers and mentors through both personal relationships and professional interactions.
- Helped organize, staff, and lead responsibilities for a complex warehousing environment.
Warehouse Operations Manager
- Manages the day-to-day operations of the Commissary by effectively managing Warehouse Supervisors, Office & Agreement Staff.
- Leader in the operations function; develops implements and drives strategies to achieve Company and client objectives.
- Coach, train, and develop front-line personnel to increase the effectiveness and efficiency of performance.
- Leads Recognition and Safety culture and utilizes operations leadership skills to enhance client partnerships.
- Organized stockroom to deliver quality, quantity, and timely service by inventory forecasting.
Warehouse Operations Manager
- Plan, organize and monitor the receiving, storage, assembly, and distribution of all items received from vendors.
- Tour the warehouse regularly to answer questions, evaluate operations, and solve problems.
- The day-to-day operation of the warehouse with emphasis on the management of supervisory personnel and the implementation of warehouse action plans.
- Ensure that inventory is accurate and organized at all times and maintain proper inventory levels.
- Designed and implemented a new management approach for the warehouse including all personnel operations.
Warehouse Operations Manager
- Supervised the orderly shelving, stacking, and/or hanging of products to their assigned wholesale/retail areas.
- Monitored the performance of the transportation fleet including delivery expense, routing, and hiring of drivers.
- Instructed staff on routing guide procedures of various department stores and boutiques.
- Oversaw the picking/packing of all outbound shipments for count accuracy and delivery schedule.
- Analyzed data from shipping activity to determine optimal routes for trucking activities, order entry coordination, production scheduling, labor utilization rates, and accounting procedures.
Warehouse Operations Manager
- Monitored and maintained, accurate and timely order processing, confirmation, shipping, and invoicing using the ERP, WMS, and distribution routing systems.
- Monitored the preparation and loading of trucks for shipments and delivery of orders with company procedures and customer instructions via UPS FEDEX.
- Oversee delivery scheduling of shipments/routing and trucking schedules ensuring time, and cost efficiency standards are being met.
- Maintained and controlled the physical condition of the warehouse and supplies, security, facilities, and grounds.
- Developed cost-cutting measures including a labor estimating system and employee incentive programs that helped reduce costs by over 10% in a period of six months.
How to Become a Successful Warehouse Operations Manager?
There are no specific educational requirements in this field and some factories or warehouses will be willing to employ you with a high school diploma or GED, but most will require an associate’s or a bachelor’s, ideally in business management or a related field that gives you skills with money and supervision.
Where you work will almost always have heavy machinery like forklifts, so you will need to know how to operate this equipment safely, and how to ensure your employees do the same. Any rules or safety regulations must be followed very closely to avoid injuries and accidents that could also damage or break products.
The constant flow of materials will require you to keep a strict and very detailed schedule for your workers, as a slip up could be very costly. Good time keeping and scheduling skills will make this much easier on everyone involved, especially the clients who need their goods intact and on time.
If you can, you always want to see if you can improve operations by changing schedules or product placement, as saving even a small amount of time can mean a lot more profit. Listen to your employees to see if they have any suggestions, and make sure you’re not afraid of risk as it can be a great benefit for everyone.
Wrap Up
Inside a warehouse is typically a great storage of products and goods that are waiting to be shipped or purchased and arrive at their necessary location. These many items require considerable organization to ensure they end up in the right place and aren’t lost or stolen without notice, and a warehouse operations manager is there to keep track.
Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.
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