A UPS Supervisor is a company representative that monitors drivers and staff to ensure they are completing their duties in a timely fashion. Duties include monitoring time cards, conducting performance evaluations, removing drivers from routes for improvement, providing training when needed, and resolving any conflicts between staff. The top skills for this position are customer service, sales, leadership skills, communication abilities, and management. A high school diploma or equivalent is required for this position along with a background in business management, retail, and logistics.
The Best UPS Supervisor Resume Samples
These are some examples of accomplishments we have handpicked from real UPS resumes for your reference.
UPS Supervisor
- Supervised a group of up to 15 employees to monitor accuracy and quality while loading trailers.
- Focused on reducing scanning errors and increasing timely deliveries.
- Implemented a recognition program in the Harrisburg building that improved load quality and speed.
- Exceeded all productivity requirements for three consecutive quarters.
- Restructured existing warehouse crew to operate in a more time-effective manner.
UPS Supervisor
- Work with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within UPS company service standards.
- Applied leadership and analytical skills to execute company and personal goals.
- Demonstrated how to safely lift, lower, and slide packages that typically weigh 25 – 35 lbs. and may weigh up to 70 lbs.
- Produced an average of 15,000 additional packages every week.
- Redirected business systems including, but not limited to, the tracking systems for packages and assets to improve efficiency.
UPS Supervisor
- Responsible for supervising and training employees effectively.
- Ensuring packages are sorted accurately and loaded onto appropriate trailers for movement to the next location.
- Ensuring loads are dispatched on time and to appropriate locations.
- Achieved first-quarter savings of $300,000 due to reorganization of shipping warehouses.
- Implemented and managed a global fulfillment team responsible for delivery of products on time and according to customer expectations in the U.S., Mexico, and Canada.
UPS Supervisor
- Ensure that freight moves safely and productively across the warehouse and gets to its destination timely.
- Ensure that all line-haul drivers leave time and that payroll is completed nightly.
- Also, ensure that all equipment issues are properly communicated to the morning supervisor.
- Achieved award for cost control; effectively reduced vendor costs, inventory carrying costs, and material handling expenses.
- Retrieved $23 million dollars in value based on savings achieved and improvements implemented during my first year; recognized as a “Rock Star.”
UPS Supervisor
- Handle clientele shipping & receiving for local and international documents and goods.
- Assist clients with any graphic design, printing, scanning, and/or laminating needs.
- Handle and respond to or receive phone calls and faxes in a timely and organized manner.
- Maintain all recordkeeping and shipping reports as well as clientele business information, mail forwarding, and any other services rendered throughout the business day.
- Proposed innovative methodologies to increase storage capacity while simultaneously reducing capital investment; received a promotion to Supervisor.
UPS Supervisor
- Train and interact with employees to make sure they know the safety guidelines and procedures of their work location.
- Use of computer applications to view summary reports and UPS-related data.
- Demonstrated how to safely lift, lower, and slide packages that typically weigh 25 – 35 lbs Or weigh up to 70 lbs.
- Monitoring package handlers, making sure packages are loaded in the correct order stop for stop, and in a timely manner.
- Contributed to renewed growth of the department by initiating an order entry procedure that expedited order processing with fewer errors; promoted outstanding performance.
UPS Supervisor
- Supervises daily activities of package handlers to ensure that all assigned duties are accomplished safely and timely.
- Trained new employees in job methods and safety procedures.
- Conducted regular performance evaluations to keep employee performance in line with company goals.
- Performed general office tasks such as paperwork, typing, sending emails, and/or use of a computer, filing, calculating, and use of the telephone.
- Supplied shipping and delivery to over 650,000 customers nationwide.
UPS Supervisor
- Management of department resources to ensure maximum output, accuracy, and efficiency at all times.
- Establish and promote a positive, team-oriented work environment emphasizing employee involvement, proactive communication, inter-departmental cooperation, and continual improvement on all levels.
- Ensure that all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their development.
- Met and exceeded customer expectations; effectively executed logistic requirements.
- Gained the trust of co-workers, supervisors, and management by fostering a collaborative environment.
UPS Supervisor
- Maintain a steady flow control inside the warehouse.
- Train and interact with employees to make sure they know the safety guidelines and procedures of their work location.
- Use of computer applications to view summary reports and UPS-related data.
- Identified opportunities to improve operational efficiencies through continual evaluation as a member of the senior leadership team.
- Provided excellent customer service to customers by providing timely delivery on all shipments.
UPS Supervisor
- Supervises the production levels of daily package intake/out-processed through the building.
- Advise employees on work process and productivity levels on a regular basis.
- Make sure each individual employee maintains safety standards and habits.
- Handled claims and package delivery discrepancies with tact and compassion over the telephone.
- Created a tracking report program to enable efficient package storage, retrieval, and delivery.
UPS Supervisor
- UPS Supervisors make sure areas such as package handling, operations, truck loading, and vendor relationships are working fine.
- Common duties listed on a UPS Supervisor resume sample are monitoring package handlers, making sure packages are loaded in time, setting schedules, preventing losses, ensuring safety standards compliance, and reporting to managers.
- Successful candidates showcase in their resumes logistics expertise, supervisory skills, attention to detail, communication and interpersonal abilities, multitasking, and computer operation.
- Trained 5 new employees on the use of scanners and the proper parcel packaging practices.
- Propelled a new International Shipping Program to combat rapidly increasing global e-commerce imports and expedite deliveries worldwide.
UPS Supervisor
- Responsible for all HUB operations at EWR UPS including the supervision and safety of over 150 employees daily.
- Responsible for the efficient and time-sensitive processing of thousands of customer packages from numerous aircraft to unloading to sorting to package cars dispatched out to the entire North Atlantic Region.
- Also, complete a number of statistical reports utilizing various computer systems assuring customer visibility on any package at any moment to account and verify accurate delivery of all packages daily.
- Implemented an electronic document storage system that reduced monthly paper storage costs by 15%.
- Ensured timely delivery of shipments with a high level of commitment and attention to detail.
How to Become a Successful UPS Supervisor?
A UPS supervisor has no specific education requirements, but they do typically need to have at least an associate’s degree and ideally a bachelor’s, though experience is far more important to this employer for this particular position, especially if that experience involves overseeing others in any capacity.
If you already have managerial experience, you may begin at a supervisor level, otherwise you will likely be employed as a lower level who will answer to a supervisor, and from there you can gain skills working with others and overseeing new hires to learn how to become a supervisor.
As UPS is sending packages all over the world, you will need to know how to keep track of a constantly shifting workplace that will require you to always be ready in the event of something going wrong. Flexibility and a keen eye for detail will be some of the most useful skills for this position.
In addition to being ready in the event of an error, you want to learn how to prevent errors. Customers want their packages in a timely manner, and ensuring that everyone is working on time and following rules will prevent delays and keep clients happy, thus making your own managers happy as well.
Wrap Up
UPS is a courier that delivers all across the United States and gets packages where they need to be faster than ever before, and the millions of things they deliver require careful record keeping to avoid getting lost in all the chaos. A UPS supervisor helps to ensure that all orders get to where they need to be and all payments are processed at a specific center.
Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.
Contents