Retail General Manager Resume Sample

A retail general manager is in charge of making sure the retail business in running efficiently. This means that as a retail general manager it is your job to train new employees, hire new workers, create and manage business budgets, review performance and create reports on the retail business’s productivity. As a manager you help your organization by making sure that they are successful and have a high revenue.

How to Become a Successful Retail General Manager? 

A High school diploma or GED is usually required by most employers. In the retail industry experience is crucial and sometimes even more important than a college education because you need to know how the retail business works. If you do decide to get a degree or diploma it should be on business management or administration.

You can start out your career of becoming a retail general manager by becoming a retail associate. A retail associate works in the retail industry and this position helps you get the experience you need to become a successful retail general manager. A few essential skills you need to be a retail general manager are interpersonal skills, experience in the retail industry and attention to detail.

You also need to have leadership qualities because you help manage the retail business and your coworkers. Great communication skills help you solve any conflicts your retail business might have or are essential for dealing with customers and any questions they might have. Being organized and having computer skills are needed for your career as a retail general manager so you can keep your work accurate and up to date online. All of these skills and qualifications will help make you a successful retail general manager.

The Best Retail General Manager Resume Samples

These are some examples of job descriptions we have handpicked from real Retail General Manager resumes for your reference.

Retail General Manager

  • Maintain a positive and professional customer-service oriented attitude while supervising the store and working with employees as a team to achieve company goals.
  • Increase store profitability through customer relationship development, community involvement, marketing, soliciting new business sources, employee training and managing all store operating expenses.
  • Acquired placement on Groupon Los Angeles, and the national corporate catering service: EzCater; increasing profits over 75%.
  • Generate new ideas with an entrepreneurial spirit to help build and continuously improve the business in store, and via e-commerce.

Retail General Manager

  • Lead talent acquisition; recruit, partnership with Recruiting Department, interview, hire and promote outstanding associates.
  • Train and develop sales associates while utilizing the Stanton Optical Sales Process enforcing compliance with Company standards and execution of Stanton Optical’s and My Eyelab’s training programs and role playing.
  • Provide quality product merchandising by complying with inventory count schedules, maintaining and organizing back stock, and requesting necessary product for business needs to maximize sales.
  • Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.

Retail General Manager

  • Partnered with the Restaurant GM on identifying and developing cross sale opportunites, including various events.
  • Created a learning and nuturing environment for team members that promote sales and service success.
  • Drive profitability and promote team spirit in all aspects of store operations while remaining brand appropriate.
  • Created a praternership with the Regional Visual Manger to enhance the stores presetation and to develop the skills of the floor merchandiser.

Retail General Manager

  • Demonstrate the highest level of leadership with effective communication.
  • Create a cultivating and dynamic working atmosphere while developing a winning attitude.
  • Develop and mentor future leaders of the business through constant observations, open dialogue, positive reinforcement and preparation for real life situations.

Retail General Manager

  • Monitor, track and evaluate sales data to ensure satisfaction of sales objectives.
  • Form strategic alliances with key business partners to maintain competitive edge.
  • Develop and execute action plans for increased market share and profitability.
  • Streamlined processes and procedures so that all service levels were met with regard to internal and external customer & company expectations.

Retail General Manager

  • Updated/replaced all computer systems to windows 7 to maintain credit card integrity.
  • Created a Store Manager schedule that insured that all stores were doing the same thing the same way.
  • Keeps owner updated to corporate changes for franchise and plan on how to implement these changes.
  • Responsible for approving new merchandise prior to stores receiving based on sales history.

Retail General Manager

  • Create a well-managed, high energy, sales driven environment through delivering exceptional guest experiences.
  • Point person in the region for training, P&P compliance and operational efficiency.
  • Ensure staffing levels are in line with business needs by maintaining a network of qualified candidates.

Retail General Manager

  • Led and developed a previously underperforming sales team into top performers.
  • Recruited, trained and developed highly performing multi-lingual sales associates / managers.
  • Provides mentoring throughout district for other General Managers.
  • Flex business strategies resulting in significant overall metric growth in revenue.

Retail General Manager

  • Maximize sales and profits by meeting and exceeding sales budgets while maximizing shrink.
  • Control payroll and expenses through maximizing staff productivity and monitoring store expenditures against budget.
  • Use monthly financial and stock reports to monitor and control expenses.
  • Protect company assets by ensuring that all policies and procedures are consistent by staff and vendors.

Retail General Manager

  • General Manager for a retail store with revenues of $1.5 to $2 million per year.
  • Coordinated management of staff, hiring, training, and employee development.
  • Managed cost controls for labor, expense budgets, and quality control. Monitored security measures and loss prevention and coordinated facility maintenance and upkeep.
  • Developed employee customer service skills, conducted productivity enhancement, and performance evaluations.

Retail General Manager

  • Responsible for staffing and scheduling of 80 employees, including hiring, training, promotions and disciplinary actions.
  • Maintain product inventory in all stores, handling all reorders and replenishment with the regional distribution center and individual vendors.
  • Stores cover a range of retail sectors including: confections, souvenir, women’s fashion, surf and beach apparel, and children’s shops featuring a “Build-a-Bear” location.
  • Consistently posting year over year increases each month, including successfully implementing new product launches in conjunction with corporate office and the Billion Dollar Buyer Television program.

Retail General Manager

  • Evaluate staff for development and cross training opportunities allowing for optimal scheduling, invested staff, and a promotable team.
  • Drive sales ensuring employees are providing customers with outstanding customer service and product knowledge; hold a Secret Shop score above company average.
  • Translate corporate directives into daily goals for team, ensuring that every associate knows their role in the success of the store.

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