Quality Assurance Specialists collaborate with other teams in an organization to help maintain consistently high standards of quality. They may do this by testing products, reviewing design plans, and monitoring the food supply to ensure that it meets code. The top skills for this position include problem-solving, attention to detail, communication skills, teamwork, and computer software. A high school diploma is required for this position, but many employers require at least an associate’s degree.
The Best Quality Assurance Specialist Resume Samples
These are some examples of accomplishments we have handpicked from real Quality Assurance Specialist resumes for your reference.
Quality Assurance Specialist
- Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment.
- Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed.
- Maintain appropriate levels of communication with management regarding actions are taken within the quality Assurance database.
- Reduced manufacturing defects by 30% through brainstorming meetings, and by implementing new processes.
- Corrected operational faults; recorded production and assembly times that increased productivity by over 100% while expanding sales by 15% over the previous year.
Quality Assurance Specialist
- Maintaining standardized QA forms for all job skills and general standard operating procedures that relate to QA.
- Monitor and report on program performance against service level agreements and performance standards, initiating improvement actions when opportunities are identified.
- Work closely with QA Manager, department trainers, coaches, leads, and management team to ensure compliance with requirements such as script adherence, proper tone with the clients, and presentation completeness.
- Host frequent calibrations with the internal QA team, as well as handle the coordination of calibration meetings with external contact centers.
- Recognized as a valued employee; was inducted into the company’s management training program.
Quality Assurance Specialist
- Contribute to the team by filling multiple roles such as project manager for small insurance-related projects.
- Contribute by ensuring thorough and accurate insurance coverage requirements through detailed quality reviews.
- Perform flood analysis on Investment Banking, Wholesale Loan Operations, and CRELA loans.
- With instilled confidence and belief in employees, customer satisfaction rates increased more than 400%.
- Reconciled differences between employees after team-building exercises created successively through mutual respect.
Quality Assurance Specialist
- Coach, through in-person and electronic communication, call center agents to ensure success in performance and achievement of business metrics.
- Analyze data to identify areas of opportunity or success at the agent and team level.
- Work independently to complete workload in an efficient and consistent manner.
- Implemented improvement plans through out-of-class technical inspections.
- Ensured that new equipment, materials, and processes were adapted to the company’s standards of quality.
Quality Assurance Specialist
- Develop and implement quality management strategy and plans, including resources, systems, timescales, and financials, to support, contribute to and integrate within the company’s annual goals and long-term strategy.
- Work with other branch managers and engineers to meet customer deadlines.
- Develop and maintain systems to establish standards relating to activities and products.
- Develop and maintain systems to measure performance against established standards.
- Monitor performance (in relevant areas) according to agreed standards and take necessary action to communicate/advise/assist and reprimand according to performance levels.
Quality Assurance Specialist
- Responsible for supervising a team of Direct Support Professionals for daily support clients.
- Collaborates with management and support staff to ensure implementation of services.
- Provides coaching and mentoring to staff to ensure they successfully meet company expectations.
- Successfully implemented a new quality control program to ensure accurate inspection of products.
- Participated in training seminars and meetings geared towards improving manufacturing processes.
Quality Assurance Specialist
- Performed routine internal cGMP, cGDP, and cGLP audits of the company’s FDA-regulated facility.
- Reviewed and submitted confidential documentation to clients across several platforms.
- Managed a team of four employees; second in command in the Quality department.
- Provided guidance and direction in the implementation of new tools and techniques through technical instruction to all employees.
- Responsible for keeping design changes to a minimum while obtaining maximum productivity and quality control.
Quality Assurance Specialist
- Assist with managing vendor agreements to ensure annual performance goals are met, receive, maintain, and update contractor information, perform monthly desk reviews and annual onsite monitoring of vendors, assist with reviewing contract documents, and administrator policies, and maintain contract files to ensure complete and accurate.
- Provide information and technical assistance to vendors, and data entry of all new clients.
- Update client information, extensive customer service, data entry, file management, front office management, and assist with application preparation from new clients and vendors/providers.
- Assist with preparing reports for funding agencies, and telephone support for new clients, contractors, and providers.
- Improved efficiency and enhanced safety of the engineering department by implementing new standards, procedures, quality control methods, and tools.
Quality Assurance Specialist
- Inspected incoming/outgoing parts using advanced precision measuring instruments such as calipers, micrometers, height gauges, microscopes, optical comparators, and many others.
- Initiated Non-Conforming reports for parts that do not meet specification requirements.
- Wrote and Edit programs in Optical Inspection Systems such as SmartScope, Faro, and Zeiss.
- Attained an exemplary record for meeting quality standards; expected to develop plans for enhancing the effectiveness of work area to include better than current performance levels.
- Presented ideas that improved engineering productivity, helped the department manage finances in a timely manner, and reduced the cost of tool maintenance.
Quality Assurance Specialist
- Ensure timely delivery of any monthly reporting, routing to appropriate parties as needed.
- Evaluate audit deliverables against the audit requirements ensuring no required items are missing.
- Administer scorecards according to criteria established by department management.
- Work with department management and SMEs to ensure all policies and procedures and training material remain current.
- Achieved award for outstanding visual aids presentation; created presentations that were easily understood and communicated highly technical information effectively.
Quality Assurance Specialist
- Responded to Notice to Cure and Deem Current Matters timely and any other time-sensitive pleadings to prevent losses to the company.
- Audited motions for reliefs and ensured they are filed timely to remain in compliance with Investor.
- Reviewed proof of claim and motion for relief reports on a weekly basis to ensure filed in accordance with investor guidelines.
- Monitored status of all bankruptcy cases assigned to ensure all KPIs (Key Performance Indicators) are met.
- Met with clients, internal and external, to discuss needs and alterations to existing product lines.
Quality Assurance Specialist
- Testing, analyzing, and interpreting test results on chemicals, in-process materials, and finished products to make sure that all products meet established specifications.
- Performing chemical and physical analysis of manufacturing samples submitted at different steps of the production processes so that any variation from established specifications will be duly controlled and adjusted.
- Maintaining all records, logbooks, and computer files in a neat and orderly fashion.
- Identified quality concerns while leading a team of 40 employees in the review of engineering drawings and subsequent resolution.
- Assessed customer satisfaction with quality control after implementation by analyzing effectiveness in attaining a 99% customer satisfaction rate.
Wrap Up
Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally.
Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.
Contents