Operations Coordinator Resume Sample

An Operations Coordinator makes sure the human resources are allocated via matching skills to tasks ensuring the right scheduling. Their duties include managing projects, work assignments, tracking their progress, writing progress reports, handling troubleshooting problems should they arrive, and operation strategies.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Operations Coordinator Resume Samples

These are some examples of accomplishments we have handpicked from real Operations Coordinator resumes for your reference.

Operations Coordinator Resume Sample 1

  • Mediated office discipline conflicts, efficiently handled inquiries from customers, processed utility payments, and reconciled co-worker time card problems by the end of the month.
  • Coordinated timely delivery of mail and placed mailboxes in secure locations.
  • Supervised clerical workers to ensure efficient filing, retrieval of customer information, and that paperwork was completed on time for loan processing.
  • Demonstrated coordination skills by coordinating special projects undertaken by staff.
  • Supervised active telephone line; demonstrated proficiency in call center operations; effectively addressed customer concerns.

Operations Coordinator Resume Sample 2

  • Accomplished critical functions as a critical departments member in a growing company.
  • Implemented strict policies and procedures as an entry-level Data Controller to ensure all data entered was consistent with company procedures.
  • Developed cost guidelines for various office supplies, maintained purchasing inventory records, and created an inventory control system. Promoted team leader status by coordinating all meetings and working with vendors to resolve issues.
  • Increased departmental productivity by over 30% by standardizing workflow, increasing inventory accuracy, and streamlining customer service.
  • Maintained a 95% first-time correct rate on all data entered for expense reports.

Operations Coordinator Resume Sample 3

  • Managed all outgoing correspondence, letters, faxes, and emails for Senior VP of Operations.
  • Recognized by the entire executive team for maintaining customer service communication with clients after a business merger.
  • Met deadlines for SCM client invoices; awarded for outstanding performance.
  • Received award for boosting department’s efficiency by 20 percent within three months after being hired.
  • Granted award based on customer satisfaction ratings by clients.

Operations Coordinator Resume Sample 4

  • Completed 10% of tasks for an organization to maintain an excellent work performance.
  • Handled 1,200-1,500 tasks daily to ensure quality standards were met.
  • Increased sales by 75% in less than three months; achieved top sales ranking in the city by meeting daily goals set by the management team.
  • Created a positive atmosphere in the office through effective communication with fellow employees and clients.
  • Received outstanding service award; effectively coordinated activities between multiple departments.

Operations Coordinator Resume Sample 5

  • Processed and tracked daily incoming and outgoing mail; screened for time-sensitive information and relayed it to the appropriate personnel.
  • Fulfilled multiple requests for information from customers, co-workers, government agencies, and internal departments.
  • Maintained compliance with all company policies as well as those of our clients; worked closely with legal counsel to ensure that customer contracts were properly processed and approved.
  • Achieved outstanding customer satisfaction rating based on customer service surveys conducted by the company’s internal survey team.
  • Received award for excellent quality and productivity in work performance; increased department productivity through the implementation of new procedures and policies.

Operations Coordinator Resume Sample 6

  • Recognized as a top performer by the Regional Manager for flawless management of a wide variety of files.
  • Helped maintain records for the store, store manager, and others to ensure the proper delivery of services.
  • Earned award for outstanding work ethic by being the first on-site over 100 days in over nine months.
  • Helped maintains cleanliness in all rooms by ordering sufficient supplies.
  • Achieved award for highest production numbers in less than 24 months. Was recognized above a commensurate pay scale while working at her other job.

Operations Coordinator Resume Sample 7

  • Implemented a strict schedule for production and receipt of all paperwork.
  • Recognized for outstanding performance by a Supervisor for completion of a work order within a specified time.
  • Presented award to the division office staff member who completed project files on time, maintaining proper files and safe storage of sensitive material.
  • Identified staff that failed to meet customer expectations and motivated particular staff to improve their performance.
  • Received recognition from divisional managers for efficiency in CCDA module use based on statistical data from the system.

Operations Coordinator Resume Sample 8

  • Handled multiple clients’ requests for access to the company’s office in the same office building; assisted with directions and in locating visitors.
  • Coordinated office activities for weekly staff meetings; updated meeting agendas, prepared correspondence, updated reports, and handled customer needs professionally.
  • Maintained communications with each department head for weekly staff meetings by telephone and email; provided information regarding upcoming events, new projects/clients, and offered support to departments.
  • Reduced operational costs by 15% while maintaining the quality of delivery; promoted data-driven decisions that favored cost reductions without sacrificing quality or service.
  • Received award for outstanding performance; recognized by management for creating an environment that enabled the company to maintain operational costs within the industry standard.

Operations Coordinator Resume Sample 9

  • Mastered skills in MS Word including, spell check, inserting tables, and other formatting tasks.
  • Gained working knowledge of automated phone systems; developed skills inefficient data entry.
  • Recognized for excellence administering customer service surveys; thorough follow-up ensured 100% customer satisfaction.
  • Maintained a high level of accuracy while preparing weekly sales reports for upper management’s review.
  • Received the “Hands-on Award” for making multiple contributions to the department including database development, updating procedures, and designing new forms.

Operations Coordinator Resume Sample 10

  • Conducted oral and written interviews with regional employees; pursued hire for Operations Coordinator position.
  • Reviewed applications, submitted to HR; filed reports; tracked employees’ time (forms, timecards).
  • Researched new responsibilities for HR; submitted 2-4 employee resumes to hiring managers.
  • Revised job description and explain expectations for the new position.
  • Prepared all necessary paperwork according to state regulations; met deadlines for submission of paperwork.

Operations Coordinator Resume Sample 11

  • Achieved highest score in customer survey results; referred customers to branch for loan products.
  • Handled complex transactions with accuracy and professionalism; transferred funds between departmental accounts, reducing processing time by 20%.
  • Acknowledged for receiving the outstanding quality award; provided superior service to customers by promptly resolving discrepancies.
  • Recognized as a top performer; closed an average of 14 files per day.
  • Produced outstanding results; completed projects according to deadline and received awards for meeting performance standards.

Operations Coordinator Resume Sample 12

  • Quickly identified appropriate administrative, clerical, and professional applications to facilitate loan production.
  • Maintained confidentiality of sensitive client information; responding to telephone calls on time, especially during peak periods.
  • Gave exemplary performance ratings for excellent customer service; communicate effectively with staff regarding loan production needs.
  • Scheduled appointments promptly; provided outstanding service at times when rates were extremely high.
  • Managed staff members who were responsible for delivering payroll checks on time, following appropriate procedures for remittances, and processing office files.

Operations Coordinator Resume Sample 13

  • Maintained a clean and organized office.
  • Interacted with customers, vendors, and members of the community as well as providing excellent customer service.
  • Achieved outstanding quality award from the customer.
  • Recognized for being a call monitoring Superstar; effectively addressed the needs and concerns of customers while adhering to banks’ guidelines regarding authentication, disclosure, and customer service.
  • Performed bank and loan service duties and received an outstanding quality award for all work performed; effectively compiled data relating to loan applications.

Operations Coordinator Resume Sample 14

  • Effectively managed the clerical and administrative responsibilities of a multi-departmental accounting department.
  • Effectively coordinated and managed employee issues, such as salary adjustments, overtime, sick leave, and vacation.
  • Effectively administered training programs for new personnel, including a collection of hours for new employees, and completed required documentation.
  • Effectively oversaw the timely and accurate processing of all work orders issued by internal customers.
  • Maintained documentation files on each employee; accurately tracked employee activities and attendance at various workplace training programs.

Wrap Up

To work as an operations coordinator, you must have a high school diploma, GED, an associate‚Äôs degree in business or accounting, a valid driver’s license, and a few years of office management experience. The Operations Coordinator must have communication skills, office management, administrative, organizational, self-starter, Microsoft office, multitasking, and people management.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.


Leave a Comment