Operations Team Leader Resume Sample

An operations team leader is a supervisory position in several industries. Duties include managing workforces, ensuring efficient daily operations, ensuring good customer service, supervising building maintenance, supervising machine maintenance, leading teams, assigning tasks, and maximizing productivity.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Operations Team Leader Resume Samples

These are some examples of accomplishments we have handpicked from real Operations Team Leader resumes for your reference.

Operations Team Leader Resume Sample 1

  • Supervised, delegated, and coordinated the work of 8-10 operations staff ensuring timely and accurate completion of all assigned tasks.
  • processed a high volume of transactions (invoices, purchase orders, requisitions, etc.) within established timeframes and budget constraints.
  • Identified defective connector on critical device used to test new products. Suspected defect resulted in recurrence of problems with same equipment soon after repairs were completed.
  • Maintained accurate records for 391 patients by processing lab requests, updating computer files, checking background information, and scheduling appointments.
  • Implemented and monitored new processes which streamlined operations, resulting in a more efficient department with improved customer satisfaction ratings.

Operations Team Leader Resume Sample 2

  • Demonstrated exceptional leadership and management skills as the operations team leader for a Fortune 500 company.
  • Oversaw all daily administrative and clerical tasks for the department, ensuring that all deadlines were met.
  • Recruited, trained, and supervised a team of 10 employees, developing them into a cohesive, efficient team.
  • Spearheaded the preparation for four large events, including addressing all logistical concerns and leading logistical meetings.
  • Achieved positive results during my tenure as operations team leader that led to an increase in overall productivity of more than 10 percent.

Operations Team Leader Resume Sample 3

  • Distinguished myself in the quality of work and my professional image by producing a 96% efficiency rating.
  • Collaborated with team members to implement successful procedures resulting in increased revenues within the division.
  • Ranked first among all other employees under supervision for three years consecutively, based on attendance and cooperation.
  • Demonstrated advanced computer skills; utilized various software programs to maintain and update files, schedules, and reports.
  • Received a merit increase for my demonstration of exceptional customer service skills and taking ownership of the account’s problems.

Operations Team Leader Resume Sample 4

  • Successfully managed and coordinated the work of a team of 4-8 employees in a high-pressure, fast-paced environment.
  • Demonstrated excellent problem solving skills – able to identify and resolve operational problems quickly and efficiently.
  • Proven ability to handle multiple tasks simultaneously and meet deadlines.
  • Exhibited a high level of customer service orientation – able to provide superior support to internal and external customers.
  • Proven leadership skills – able to motivate and lead team members to achieve common goals.

Operations Team Leader Resume Sample 5

  • Led a team of four employees to increase company’s net gains by 20% by two standard deviations within first 90 days of employment.
  • Set up emergency crisis intervention hotline for over 100 callers including children, women, and senior citizens who were victims of domestic violence or sexual assault.
  • Developed social media team to improve company’s online presence; led efforts for over 100,000 people to follow the company on social networking websites.
  • Collaborated with foreign manufacturers and distributors through personal networking at international trade shows, exhibitions, and conferences.
  • Edited manuscript of memoir that became an international bestseller by reorganizing chapters into chronological order, developing a marketing plan, and designing the cover.

Operations Team Leader Resume Sample 6

  • Secured and coordinated management’s approval on labor and capital budgets.
  • Supervised the performance of twelve employees; recognized for superior leadership qualities after winning department manager award.
  • Achieved flawless inventory accuracy through outstanding ability to organize, implement, and complete end-of-year physical inventory process.
  • Demonstrated expertise in office management by streamlining processes, developing and implementing standard operating procedures, and maintaining updated employee handbooks.
  • Skilled in effective customer service; developed a positive rapport with clients by providing accurate and timely information.

Operations Team Leader Resume Sample 7

  • Coordinate with Human Resources, Logistics, and other departments for daily operations of the company’s call center.
  • Responsible for engaging new clients by promoting customer service excellence using effective communication.
  • Developed team-building initiative involving local community members to support multiple fundraising projects.
  • Planned and managed company-wide recognition events for employees recognizing years of service, teamwork, and individual accomplishments.
  • Successfully lobbied for change in company policy related to vacation time and shift scheduling.

Operations Team Leader Resume Sample 8

  • Organize and implement new operational procedures to increase monthly production by 20%.
  • Lead the team to success; we averaged five extra calls per hour, which led directly into increased productivity and staff morale.
  • Enabled staff to meet daily quota of 500 express mail packages with an average of 420 shipped out each day.
  • Oversaw the accurate and timely data entry of 6,000 customer records into the company database.
  • Gained recognition as a key player on the team; selected to represent the department at meetings with upper management.

Operations Team Leader Resume Sample 9

  • Co-lead organization wide initiative to streamline operational processes by reducing paper usage and incorporating company drivers.
  • Initiated a plan for processing documents digitally, greatly increasing productivity and saving money on postage.
  • Won recognition as a team leader following the successful implementation of new technology reducing processing time from one day to eight hours.
  • Identified an opportunity to significantly cut operational costs by eliminating the use of a third party for document printing and mailing, saving company thousands of dollars each year.
  • Secured new contract worth over $1 million annually because of strong oral and written communication skills during negotiation sessions.

Operations Team Leader Resume Sample 10

  • Lead a team of 8 individuals through various administrative and clerical tasks in a timely and accurate manner.
  • Coordinated with other teams to ensure the timely and accurate completion of tasks.
  • Monitored the performance of the team and implemented changes as needed.
  • Was responsible for all aspects of budgeting and reporting.
  • Held management positions for two summer seasons.

Operations Team Leader Resume Sample 11

  • Recruited and trained staff to ensure that the organization’s mission and goals were met.
  • Provided and oversaw daily patient and family support services according to existent policies, procedures, laws, and regulations; ensured compliance with company standards of excellence; identified opportunities for improvement.
  • Implemented new systems for patient identification, retrieval, and scheduling.
  • Managed day-to-day operations of the administration department to ensure that department objectives are met; identified priorities for administrative projects based on organizational needs.
  • Demonstrated exceptional customer service skills in handling escalated customer inquiries and complaints.

Operations Team Leader Resume Sample 12

  • Acted as a team leader for five employees to ensure smooth and timely flow of daily operations.
  • Increased number of products shipped to customers by 25% within three months; recognized by manager and staff.
  • Documented best practices and improved performance; earned the trust and respect from teammates, managers, and customers.
  • Demonstrated a high level of accountability and took ownership of tasks; consistently met deadlines.
  • Improved process efficiencies by 10%; resulted in cost savings for the company.

Operations Team Leader Resume Sample 13

  • Supervised and coordinated the work of 10-15 employees in a high-volume, fast-paced environment.
  • Demonstrated strong leadership skills by maintaining productivity levels while meeting deadlines and ensuring customer satisfaction.
  • Effectively managed resources to achieve department goals and objectives.
  • Played an integral role in process improvement initiatives that resulted in efficiency gains and cost savings.
  • Proven track record of consistently delivering results in a fast-paced, high-volume environment.

Wrap Up

Education requirements include a bachelor’s degree in a business-related field. Skills to succeed include good customer service skills, good training skills, proficiency with office software, excellent verbal communication, excellent written communication, strong organizational skills, detailed, strong problem-solving skills, basic math skills, and good people skills.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.


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