Administrative Assistants must possess excellent customer service abilities and provide administrative support to managers and other employees within the organization. The top skills required for this position are organizational abilities, excellent written and verbal communication skills, promptness and dependability, attention to detail (accuracy), ability to multi-task. A high school diploma or equivalent is required; previous experience in an administrative role can be helpful but not necessary.
The Best Administrative Assistant Resume Samples
These are some examples of accomplishments we have handpicked from real Administrative Assistant resumes for your reference.
- Boosts productivity for the service desk department leading to agents spending more time on the phones to assist customers.
- Proficient in handling administrative matters including answering calls, distribution of mail, and printing/faxing documentation.
- Creates and maintains department reports including board presentations, spending, and equipment maintenance.
- Updated and designed executive presentation materials according to client requirements.
- Established, implemented, and maintained an organized resource library for executives.
- Manage timely procurement of contract resources within budgetary requirements.
- Created and organized Periodic social events that enabled Employees to network and thereby helping to keep Leadership abreast with a current train of events.
- Worked on the packaging, production, marketing, and sales of conferences, seminars, or workshop materials for sales after every event.
- Trained management staff on the use of computer applications and operating systems.
- Scheduled conference room reservations for senior executives.
- General Office Duties (answer and screen telephone inquiries, take and routing messages, receive and direct visitors, file and fax, do internet research, data entry, and many more).
- Prepares and maintains statistical reports, leave and personnel records, case-control system, case records.
- Types of correspondence, form narratives, travel vouchers, meeting notes, and performance evaluations.
- Provides program and agency information and/or makes referrals to other community resources.
- Directed departmental budget control; resolved budget deficit without sacrificing services to clients or projects with deadlines.
- Managed the reception area, while greeting visitors and responding to telephone and in-person requests for information.
- Received and screened a high volume of internal and external communications, including email and mail.
- Maintained the Director’s schedule for appointments, meetings and assisted in prioritizing activities.
- Drafted meeting agendas, supplied advance materials, and executed follow-ups for meetings and staff conferences.
- Prioritized and processed over 200 incoming and outgoing cross-departmental mailings.
- Purchase, receive, and store the office supplies ensuring that basic supplies are always available.
- Greet clients/suppliers/visitors to the organization in a professional and friendly manner.
- Prepare reports, memos, and documents using computer word processing, spreadsheet, and database software.
- Assisted with the organization of over 50 work-related social events, including coordination of entertainment, decorations, refreshments, and conversions.
- Provided administrative support to department leadership in the development of new policies and procedures to ensure compliance with company standards.
- Maintained CEO’s calendar – planned and scheduled meetings, teleconferences, and travel.
- Provided administrative and business support to the top executives of one of the largest cultural magazines and supported other members of the executive management team.
- Wrote correspondence, proofed and edited issue pages and press releases, and other documents to ensure accuracy and consistency.
- Initiated a successful department-wide recycling program that has reduced office waste by 30%.
- Designed a comprehensive recordkeeping system for monitoring employee absences; provided annual benchmark comparisons to management as evidence of effective employment practices.
- HR Management (Utilizing StaffingPro & other online social media databases to recruit qualified individuals).
- Acquiring proper documentation and running background checks through the DPS Database.
- Reception (Multi-line phone reception, scheduling, faxing, copying, Microsoft Office, & office supply inventory management.
- Maintaining daily deposits via online banking software and electronic check scanner.
- Implemented leadership and administrative strategies to achieve efficiency and effectiveness within the business.
- Prepared agreement extensions and amendments, obtained signatures from all parties, input information in the database then distributed signed documents.
- Assisted colleagues when needed with patent filings.
- SAC team facilitator participated as an observer in block safety drills.
- Maintained positive, open work relationships with employees, consultants, clients, and vendors by resolving conflicts and staying focused on the goal.
- Succeeded beyond expectations of the short-term projects independently while working under difficult circumstances.
- Provide direct administrative support and excellent customer service to staff and other visitors entering the facility.
- Maintain calendar, schedule, and coordinate conference calls and various meetings for contractors.
- Answer calls take messages, and transfer calls to appropriate personnel providing excellent services.
- Manage purchase orders for supplies sort and distribute office incoming and outgoing mail.
- Trained fellow staff members in the Customer Service approach to improving customer loyalty by recognizing needs and delivering services with a smile.
- As an administrative assistant, I provide office support services with extreme accuracy and attention to detail as well as manage office mail, office supplies, and answer the telephone in the administrative location.
- Accomplish organization goals by accepting ownership for new and different requests.
- Collaborate effectively with all company offices in the transmittal of company information.
- Provided clerical support for an organization that earned awards for top performance in the quality of service delivery to customers; promoted efficiency and effectiveness of operations through training sessions for staff.
- Maintained professional administrative skills in a busy office environment.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Created detailed expense reports and requests for capital expenditures.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Helped distribute employee and public notices around the office building including written notifications or posters.
- Performed extensive computer technology support work for bank management and operations.
- Prepared invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.
- Coordinated office services, such as records departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Answered phone calls and direct calls to appropriate parties or take messages.
- Interacted professionally with a wide variety of clients and organizations.
- Performed multiple tasks involving written and oral communications.
How to become a Successful Office Administrative Assistant?
While there are no educational requirements, most locations will want you to have a degree in business, communications, or finance. Experience in any kind of office setting with an emphasis on answering phones and organization can also be substituted as it will give you the skills most employers are looking for in administrative assistants.
Most companies will require you to begin with a training program that teaches you their individual system operation as well as their policies for conduct. Paying close attention will allow you to start working more efficiently and make you less likely to have any issues with the rules going forward in your career.
You will be assigned a number of supervisors to report to, and you will be responsible for their communication, expenses, travel arrangements, and other responsibilities they will assign to you. Always being polite and punctual, and going the extra mile to make sure their travel is scheduled and conflicts are resolved will serve you well.
Proving yourself will allow you to take on more supervisors, as well as those who are higher up in the company, as good administrative assistants make their lives much easier. Keeping up to the task on your assignments will allow you to keep progressing and achieving promotions in your career, making you a valuable employee.
For almost every industry, there are many daily tasks that require paperwork and scheduling, and to help keep track of those in busy offices an administrative assistant has the important task of keeping supervisors on schedule and where they need to be in their busy lives. Without them, the company would struggle to communicate as effectively.
Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.