A Dental Office Manager is responsible for coordinating patient care, handling financial matters, supervising office staff, and maintaining patient records. This position typically requires an associate degree in dental assisting or a related field, but many dental offices seek candidates with prior managerial experience. The top skills for this position are customer service, communication skills, analytical skills, medical knowledge including anatomy and physiology procedures, supervisory skills, time management skills, and computer software programs.
The Best Dental Office Manager Resume Samples
These are some examples of accomplishments we have handpicked from real Dental Office Manager resumes for your reference.
Dental Office Manager
- Providing the practice owners with daily and weekly reports on the progress and shortcomings of the practice.
- Directly supervises team members and proactively manages their performance and development including performance feedback, appraisals, and corrective actions.
- Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
- Process all insurance billing; post payments and claim estimates. Coordinate and process payments from insurance carriers and troubleshoot any issues.
- Cross-trained as a dental office manager, dental assistant, and receptionist to maintain company standards of efficiency and customer service.
Dental Office Manager
- Treatment Plan Coordinator and presenter of financial arrangements, including Care Credit.
- Knowledgeable in cosmetic dentistry, including Botox, Fillers, Invisalign and Bleaching.
- Experienced in troubleshooting insurance claims problems to ensure resolution, i.e., upon review of weekly/monthly reports.
- Managed the office’s daily operations, including patient scheduling, billing and collections, and quality control.
- Organized the front desk by the task to meet specified times for incoming calls including appointment reminders for extended appointments.
Dental Office Manager
- Business savvy Dental Office Manager with an owner’s mentality; established leader who is service-minded and empathetic.
- Communicated with patients for appointments and conducted follow-up calls and emails.
- Strong working knowledge of Dentrix. Fee for service office; digital and paperless.
- Reviewed treatment plan with patients to discuss procedure detail and associated costs.
- Established a busy schedule of patient visits through encouraging patient interaction when time permitted.
Dental Office Manager
- Collect payments from patients after dental visit and schedule future appointments.
- Create patient “Treatment Plan†collect the deposit and explain future appointments and procedures.
- Excellent communication skills recalling patients for 6-month examination and other necessary appointments.
- Managed dental insurance claims in relation to Federal procedures.
- Managed eight employees and over $135,000 in overhead through efficiency and productivity.
Dental Office Manager
- Manage employee relations and make certain staff have the necessary resources and support;- monitor and maintain the office budget.
- Organize and oversee supply purchases, equipment upgrades and operations expenses.
- Complete administrative functions including bank deposits, revenue posting, staff payroll, and invoice processing.
- Maintained the staff “stay-in-front” policy by personally reviewing the Dental Office’s daily paperwork to ensure that all documents were filed by the due date.
- Created and managed an efficient organization to support a busy dental office.
Dental Office Manager
- Conferred with patients to schedule and confirm appointments, and obtain insurance information.
- Responsible for ordering dental materials when supplies ran low and maintaining inventory.
- Verified patients’ information with the insurance companies and send out claims for payments.
- Reviewed hours for payroll for a staff of 5 and answered any questions pertaining to paycheck.
- Acted as a translator for Spanish speakers and assisted with the completion of necessary paperwork.
Dental Office Manager
- Greet and register patients then give them reservations according to the treatment plan.
- Answer and resolve any inquiries from patients and/or other dental offices.
- Verify benefits, process dental claims, and track them for payments from insurances.
- Remind patients of upcoming dental reservations via phone and email along with their calculated estimates for their next treatment.
- Created and managed an efficient organization to support a busy dental office.
Dental Office Manager
- Coordinate and oversee the operation of the office as well as ensure patients always experience outstanding customer service.
- Supervise and motivate office staff to improve their job performance by initiating new rules and policies.
- Create a new evaluation form to help staffs improve their skills and working knowledge.
- Analyze data, point out problems, come up with solutions, and increase office production by 20% in a month.
- Worked as an assistant to the administrator, and performed clerical duties such as data entry, customer service, document preparation, greeting patients and staff, and answering telephones.
Dental Office Manager
- Worked directly with vendors to maintain supplies of all necessary goods.
- Ensured that facilities were maintained according to regulation.
- Cooperated with senior personnel to ensure smooth support operations. Performed clerical duties.
- Provided support to other personnel in their projects and work activities.
- Effectively taught and supervised a dental office with five employees, by setting attendance policies and establishing procedures for financial matters.
Dental Office Manager
- Monitored the facility to ensure that it remains safe, secure, and well-maintained.
- Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
- Planned, administered, and controlled budgets for contracts, equipment and supplies.
- Trained and supervised several full-time staff members while simultaneously managing 30 of the open slots at the busiest dental office in New Jersey.
- Supervised staff performance on a daily basis while they managed their own work. Directed day-to-day operations without fail, as well as responsibility for clinical departments as needed.
Dental Office Manager
- Answer multi-phone lines, check out patients, schedule appointments as needed, balance the day sheet.
- Verify insurance, review treatment plans with patient to best maximize dental benefits, write narratives to appeal claims, insurance follow up calls.
- Handle and resolve issues among staff to keep harmony and happiness in the office.
- Planned, implemented, and maintained office equipment to maintain efficiency and order for over 70 staff members.
- Obtained and maintained a Dental Assistant certificate through the American Academy of Dental Surgery.
Dental Office Manager
- Responsible for daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals.
- Responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, specialty referral process and miscellaneous operations expenses.
- Additional responsibilities included stimulating new patient growth by supporting sales, marketing and promotional programs.
- Administrative tasks such as financial report reviews, bank deposits, revenue posting, EBITDA and payroll projections, staff payroll, and bonus, accounts receivable reports, and invoice processing.
- Managed cross-training and staffing needs for a dentist, assistant, front desk staff.
Wrap Up
Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally.
Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.
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