Coffee Shop Manager Resume Sample

Coffee shop managers are responsible for running the day-to-day operations of a coffee shop. They are tasked with scheduling their employees, maintaining equipment preventative maintenance, managing stocking operations, requisitioning supplies, increasing customer awareness and sales, and general operation of the facility such as working the register and brewing coffee.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Coffee Shop Manager Resume Samples

These are some examples of accomplishments we have handpicked from real Coffee Shop Manager resumes for your reference.

Coffee Shop Manager Resume Sample 1

Provided a relaxing atmosphere for guests and employees by maintaining a clean, organized café.
Supervised daily operations of a team-oriented coffee bar during weekends. Trained staff on product knowledge and customer service.
Established rapport with customers by engaging in enthusiastic conversations regarding food, coffee, and upcoming events.
Prevented attrition by offering flexible hours to part-time employees.
Perpetuated an inviting environment through colorful arrangements and creative drink specials.

Coffee Shop Manager Resume Sample 2

Recruited and hired twelve employees; provided step-by-step guidance in daily operations of a coffee shop with 120+ customers per day.
Organized multiple barista training courses to ensure consistent quality service through effective product taste, temperature, and appearance.
Trained all staff in use of POS system; guided staff in dealing with customer concerns when customer satisfaction did not meet expectation.
Increased annual profits by 20% through direct supervision during management absence.
Analyzed food cost ratio of raw ingredients required for production versus final beverage products sold at the coffee shop.

Coffee Shop Manager Resume Sample 3

Enhanced barista skills by training staff and promoting a team environment.
Increased revenue by moving down menu prices during slow periods; increased up-sells of specialty drinks.
Prepared quality beverages to standard recipes, including coffee, tea, espresso drinks, blended drinks, and other customer requests.
Promoted an inviting ambiance through effective merchandising.
Presented exceptional guest service by resolving concerns to exceed expectations; implemented corrective measures to ensure consistent service standards; recognized for excellence in employee supervision and management leading to higher job performance and improved morale among staff members.

Coffee Shop Manager Resume Sample 4

Managed all restaurant equipment, ordering food supplies, hiring and training staff.
Reduced customer complaints by 20% over a five-year period by modifying operating procedures, improving communication between management and staff.
Improved sales by enhancing the variety of desserts offered to shoppers through product development initiatives.
Achieved success for Catering Company as the number one wedding cake provider in the area after expanding services to include coordination of onsite visits with brides and grooms planning their special day.
Developed customized menus with 100% customer satisfaction that included catering, dining room service, and room service menu.

Coffee Shop Manager Resume Sample 5

Promoted to management after consistently achieving success in all operational venues.
Recruited, hired, trained over 200 new employees; effectively communicated the brand image of the company by creating strong relationships with customers.
Introduced new coffee mixing technique that increased revenue by 8%; recognized for innovative ideas on logistics and product quality.
Established fluidity between daily operations and long-term planning throughout the store growth from 6,000 sqft to 26,000 sqft in less than 2 years.
Exceeded franchise sales records set last year by $1,500 per day through effective implementation of marketing and financial strategies into everyday business practices.

Coffee Shop Manager Resume Sample 6

Increased sales by 6% in 6 months; recognized by District Supervisor for outstanding performance.
Started the shop with $400 and built it to a $50,000 per year business.
Trained baristas in customer service skills including engaging customers, making recommendations, and selling products. Received praise from customers regarding cleanliness of facility, speed of service, and friendliness of personnel.
Effectively bartered services within the community to reduce costs while maintaining profitability; traded gift certificates for discounted rates on printing expenses, graphic design fees, candy special nights, tee-shirts production costs etc.
Collaborated between two shops to strengthen relationships which lead to larger purchases resulting in lower prices for customers and increased profits.

Coffee Shop Manager Resume Sample 7

Plan, manage and lead employees of coffee shop franchise by implementing business strategies to maximize sales while building a loyal customer base.
Increase in sales for this location over previous year by 23% by using successful marketing techniques including targeted social media and website presence.
Mentor employees with strong leadership qualities; developed an effective staff who worked well together within the team structure.
Achieved highest weekly gross sales over $9000 on multiple weeks; recognized as top manager in the company by district management after consistently achieving high goals.
Mastered 7 technologies, 8 systems, dozens of computer programs, and hundreds of practical applications necessary to be fully proficient when entering this field.

Coffee Shop Manager Resume Sample 8

Maintain a clean, safe and efficient work environment.
Assume responsibility for managing a labor force of four to manage front end operation during peak business hours.
Provide timely and accurate customer service, promote the sales of additional products and services, collect payments from customers.
Oversee staff regarding proper procedures for cash handling, sanitation standards, work quality, friendly customer service attitude , as well as training new employees on daily operations.
Maximize productivity by maintaining inventory levels within budgeted levels; identify new sources of revenue generation i.e., special promotions/events/partnerships etc…and implement where applicable.

Coffee Shop Manager Resume Sample 9

Managed a team of 8 employees by providing guidance, training and supervision.
Brought the highest grossing month in one year by suggesting new coffee blends to increase profits.
Created a Facebook page for the restaurant that increased daily foot traffic from 300-400 customers to 1000+ during prime business hours.
Upgraded equipment from drip brewers to grinders which increased coffee being served from 10 lbs/day to 50 lbs/day.
Increased restaurant revenue by 20% and customer satisfaction by 25%.

Coffee Shop Manager Resume Sample 10

Increased coffee and smoothie sales and decrease in customer wait to order by taking initiative to install a new POS system.
Streamlined the Customer Service process for both customers and employees through experimentation with reorganized product display, employee check-in/out procedures, cashier training, and product ordering options.
Managed weekly staff of 15-20 to serve 30-40 daily regulars that included children. Provided service with a smile to all customers while serving up delicious drinks and snacks without adding an item onto their bill.
Maintained positive relationships between baristas and local police officers by setting aside time once a week over breakfast and coffee during which we shared ideas on keeping our safe neighborhood.
Won 4 years in a row of the Good Neighbor Award for outstanding service.

Coffee Shop Manager Resume Sample 11

Managed store to ensure excellent quality of products and services.
Awarded for excellence in performance; achieved top ranking within the region.
Recruited, trained, and mentored staff to develop exceptional team spirit and customer service skills.
Received productivity award from the district manager for high financial profits relative to labor costs.
Conducted three well-attended employee training seminars on work ethic, product information, and teamwork.

Wrap Up

The education requirements for this position is a high school diploma or GED but it is beneficial to have a bachelor’s degree and MBA. Coffee shop managers must demonstrate personnel management skills, scheduling talent, the ability to multitask, cash register management, great customer service, and barista skills.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.

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