Caseworkers help individuals and families in difficult situations achieve their goals. These professionals will typically have a degree in social work or a closely related field. Caseworkers will assess client’s needs by listening, observing and writing reports with recommendations. They may work with child protective services, adolescents with troubled backgrounds, or people struggling with addiction. They may work at non-profit organizations, government agencies or even residential or health care facilities.
How to Become a Successful Case Worker?
- Graduate with a High School degree or GED. Because caseworkers will almost always need a university education, it will be essential to first complete a high school education. You can maybe even complete a volunteer internship during this time to see if you like the position of caseworker.
- Apply for college. Consider issues like affordability, and training in the field of social work. You should apply for any major that gives you a background in working with affected populations, and gives you a detailed background in interviewing, assessing and writing reports about clients. Social Work is a good major for anyone considering becoming a caseworker.
- Pass state licensing exam. Many states require caseworkers to pass a certification exam before they can begin working as a caseworker. Make sure that your university or college teaches prospective caseworkers how to best prepare for this exam.
- Apply for jobs and begin your career as a caseworker. Recall that caseworkers can work in a variety of different environments. Consider reaching out to professional caseworkers in order to see where they work and what type of role works best for you.
The Best Case Worker Resume Samples
These are some examples of job descriptions we have handpicked from real Case Worker resumes for your reference.
- Demonstrate a positive, encouraging attitude at all times with the clients and their families.
- Contribute to clients’ social service records through documentation of counseling and case management activity, according to agency and contract requirements and/or treatment needs.
- Demonstrate sensitivity and responsiveness to others, using good listening and observation skills.
- Provide direct treatment to clients, including counseling, skill-building, and crisis intervention, as needed.
- Using rehabilitative concepts and recovery philosophy, provided counseling, case management and advocacy to dually diagnosed individuals, referred from Ventura County probation.
- Assisted members with identifying personal strengths, and coping skills for reentry into the community.
- Assessed members for eligibility for supplemental social security benefits, assisted through the process, and successfully acquired benefits for many.
- To provide care management services to members that have either been referred to Health Homes program or are eligible to become a member for Health Home services.
- Services include but do not limit to: provide services to the member that they may need, work on goals pertaining to member’s care plan, provide resources and support including any medical needs, chemical dependency, mental health, housing, clothing, food, financial management, transportation.
- Seek additional programs and resources if the member needs additional support.
- Operated multiple phone systems, copiers, printers, scanner, fax machines and software, such as Microsoft Suite, Outlook and Case and Point.
- Searched EAMS, managed cases, spoke with clients and reviewed files for pending work, submitted appropriate requests and resolved pending issues such as: contacting clerical department to submit any letters to client, carrier, court or defense as well as prepare pleadings, requesting medical reports and submitting IMR applications.
- I also reviewed AME/QME reports and retrieved previous attorney’s files.
- Interact with Sales Staff and Senior Tax Negotiator in a professional and timely manner.
- Perform welcome call with new clients utilizing exceptional customer service skills.
- Update clients on case status and communicate/collect items needed to prepare case/returns.
- Process referral authorizations based on application of criteria. Ensures appropriate authorization letters are issued in a timely manner.
- Collaborates with Managed Care Medical Directors daily regarding referrals and all cases not meeting criteria.
- Identifies and logs potential plan risks services and process appropriate paperwork in coordination with coordinators and/or Managed Care Medical Directors including Acute Enrollee, Experimental/Investigatioanal, Clinical Trials, bariatric, MVA.
- Composed and Wrote Individual Service Plan (ISP) for all Clients with developmental disabilities.
- Coordinate with Regional Center Case Workers regarding annual-Semi Annual reviews.
- Provided mandated Training to Staff on curriculum provided by the company.
- Assisted in Human Resources interviewing applicants, Quality Assurance Checks, and Workers Compensation Insurance.
- Worked simultaneously in Marketing & Outreach and Intake & Eligibility departments in order to effectively reach and serve those with special or emergency needs.
- Established partnerships and presented for community based organization staff and program participants.
- Focused on hospitals, rehabilitation centers, senior centers, and social service programs throughout service area.
- Worked with Executive Director to present for City Council meetings throughout service area.
- As a case worker for children in foster care it is my duty to ensure the wellbeing of the children in care.
- I make monthly visits to the foster homes to check on the children, as well visits twice a month with birth parents.
- I also document both the progress of the children and their foster parents, as well as the progress of birth parents.
- Develops, communicates and implements an individualized service and treatment plans for infants and adolescents.
- Participates in permanency planning; sets goals; conducts regularly scheduled Service Plan reviews, Site and Home Visits to monitor infants and adolescents well being and safety.
- Educate and assesses the unique strengths and needs of each child and family involved in consultation with child care team and specialty consultants; Early Intervention, Medical, Mental Health Service Providers.
- Work towards permanency for children either adoption or reunification with parents.
- Assist during Psychiatric Evaluations and medication monitoring appointments with translation.
- Maintain contact with Probation Officers, DCPP workers and other agencies in regards to clients progress in treatment.
- Case load consisting of nearly 900 clients receiving medication monitoring services.
- Conduct intakes, evaluations for all patients and child patients with HIV, including post-test counseling.
- Provide supportive counseling, crisis interventions, and grief counseling to patients and their families/significant others as appropriate.
- Support the HIV Specialist, increasing patient’s access to care and educating patients about HIV disease, treatment and harm reduction. Develop linkages and refers patients for additional service supports.
- Refers those in need of mental health services to Agency mental health services and/or other community sources.