Retail Sales Clerk Resume Sample

Retail Sales Clerks obtains or receives the merchandise, totals bills, accepts payment, takes orders, and makes a change for customers in retail stores. Their duties include greeting customers, processing sales transactions, responding to customer’s questions, providing outstanding customer service, managing financial transactions, alerting management of potential security issues, and assisting with inventory.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Retail Sales Clerk Resume Samples

These are some examples of accomplishments we have handpicked from real Retail Sales Clerk resumes for your reference.

Retail Sales Clerk Resume Sample 1

  • Cross trained in the shoe department to become familiar with all aspects of selling products.
  • Provided outstanding customer service by greeting customers, understanding their needs, and providing helpful advice; recognized by co-workers for exceptional performance.
  • Promoted to lead cashier; provided world class service to customers during periods of high volume.
  • Maintained 8% average annual sales increase under my direction.
  • Highlighted on weekly manager’s reports due to excellent results; led the top 10 highest grossing stores in the region at one time or another.

Retail Sales Clerk Resume Sample 2

  • Promoted to Retail Sales Manager after serving as a supervisor for 11 years.
  • Achieved distinction as one of the top five sales associates in North America for total product returns within a six-month performance period.
  • Developed strong interpersonal and leadership skills while coordinating customer, employee, and management activities during 4 years as a Supervisor Trainee.
  • Received recognition by The CEO as a dedicated team player after processing 99 requests for donations in less than 4 months .
  • Accomplished outstanding revenue results with an average year-to-date monthly growth rate of 21% over three straight years.

Retail Sales Clerk Resume Sample 3

  • Achieve monthly and yearly sales goal achievement after being promoted from cashier clerk to retail floor manager.
  • Contributed to company efforts in decreasing turnover rate by using motivational interviewing techniques during initial interview with potential employees.
  • Promoted to assistant manager for exceptional performance including an extensive training program which increased knowledge of products and policies.
  • Recognized by Performance Award for outstanding customer service excellence demonstrated through exceptional leadership, superior product knowledge, and effective sales skills in a competitive environment.

Retail Sales Clerk Resume Sample 4

  • Maintained current knowledge of product information and development by reading professional journals, magazines, newspapers, etc.; recommended products to customers.
  • Received customer service excellence recognition for outstanding achievement in assisting customers with their shopping experience through generous greetings, proactive approachability to inquiries, and overall courtesy demonstrated daily.
  • Excelled in sales operations management by effectively calculating figures such as inventory turnover ratio; strong understanding of cash control systems including Cash-Outs and voids.
  • Achieved record profits for the store using new strategies such as applying 20% off coupons on a regular basis while also revising the layout plan of the department to accommodate more fixtures.
  • Assumed responsibility of representing the store as a Floor Leader by training employees, ensuring proper cash control procedures are followed, and managing all daily operations.

Retail Sales Clerk Resume Sample 5

  • Promoted from part-time retail sales associate to team lead; responsible for recruiting, training and scheduling of new hires.
  • Adept at working with difficult customers; compensates for limited merchandise knowledge by maintaining a courteous and professional manner.
  • Raised department-wide store performance 9% by identifying customer needs and recommending products; recognized by district manager in monthly meeting.
  • Discovered under-performing accounts and proactively developed marketing strategies designed to increase foot traffic and improve overall store performance.
  • Earned recognition as top performing sales associate six months consecutively within all stores in the region, including $1,000 cash award plus $100 gift card to local mall.

Retail Sales Clerk Resume Sample 6

  • Promoted to assistant store manager within one year of employment. Achieved a 10% increase in annual revenue, a 4 point improvement of customer satisfaction rating, and 20% reduction in shrinkage for the department.
  • Greeted all customers promptly upon entering the establishment. Handled all customer complaints with empathy and professionalism.
  • Acquired product knowledge, inventory control systems, and pricing structures to ensure efficient purchases from vendors while maximizing profitability through strategically placing products on shelves.
  • Prepared daily opening report by accurately recording turnover from the previous day; prepared weekly sales reports by calculating gross margin through regular updates of reorder points for each category; ensured accurate cashiering procedures were followed during customer transactions through regular audits of tills.
  • Promoted to assistant manager following excellent performance in the department; increased annual revenue for the department by 40%.

Retail Sales Clerk Resume Sample 7

  • Greeted customers, processed sales transactions using POS system.
  • Promoted to team lead after achieving excellent customer service scores for 3 consecutive months, and leveling of monthly sales plan.
  • Oversaw the ordering of product in accordance with management specifications to ensure availability on the selling floor.
  • Initiated an advanced training program for delivery of order accuracies at time when it was critical to meet external deadlines; recognized by Regional Manager as “Top Performer.”
  • Developed strong relationships with customers by providing dependable and consistent service during difficult periods such as holiday season rush or back-to-school season rush.

Retail Sales Clerk Resume Sample 8

  • Assisted customers with purchases and tracked customer accounts for accuracy.
  • Processed returns, exchanges, and refunds for customers.
  • Educated customers on promotional advertising to maximize promotion effectiveness and sales opportunities; recognized by Area Manager as one of the top performers in training.
  • Increased new product sales after initiating an inventory rotation program that reordered previous successful products and introduced new ones into the marketplaces.
  • Collaborated with Team Members to resolve complaints about store signage and merchandising displays; improved overall appearance of establishment increasing sales results 20%.

Retail Sales Clerk Resume Sample 9

  • Recognized for selling over $500,000 in merchandise per year by Retail Store Manager.
  • Successfully handled customer complaints about product availability and store policies; recognizing my efforts through a company-wide award.
  • Received positive feedback from customers who desired to purchase products that were unavailable at the time of sale, but requested that I call them when they became available for purchase.
  • Exceeded company expectations by providing outstanding service during three months of employment as a Sales Clerk.
  • Developed trust and established rapport with shoppers through exceptional time management and organizational skills in handling cash transactions and product inventory.

Retail Sales Clerk Resume Sample 10

  • Exceeded monthly quota by an average of $4,000 for each month; recognized with top performance award.
  • Contributed to company’s highest sales revenue month ever; honored as one of the top two performers.
  • Addressed customer complaints in a professional and timely manner; adopted by upper management team as an asset to company values.
  • Solved inventory discrepancies with attention to detail; cited for consistent hard work and professionalism.
  • Reengineered an existing product line successfully; received recognition from CEO at company-wide meeting.

Retail Sales Clerk Resume Sample 11

  • Achieved highest sales volume of any retail clerk in Texas; recognized for this accomplishment by the State Manager.
  • Successfully utilized my full range of product knowledge to turn customers into lifelong buyers.
  • Provided friendly, courteous service which promoted store image and sales goals.
  • Maintained departmental budget through effective inventory control practices.
  • Demonstrated abilities in job training, hiring techniques, work flow organization, staff supervision, inventories & ordering merchandising & records keeping procedures.

Wrap Up

To work as a Retail Sales Clerk you must have a high school diploma or GED with experience in retail or sales. Retail Sales Clerks must demonstrate verbal communication, people skills, product knowledge, selling to customer needs, excellent customer service, listening, and communication skills.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.

Leave a Comment