Medical Collector Resume Sample

Medical collectors are the mediators between hospital patients and their debts. They work for hospitals and collection agencies and help provide patients with payment plans and solutions. While this sounds like a daunting job, with proper training this can be a great job for anyone good with money and numbers, and you don’t even need a bachelor’s degree.

How to Become a Successful Medical Collector?

To become a medical collector, you need a high school diploma. You then take a training, either at a local training center or a certified online training agency, to get a Certified Healthcare Collector (CHC) certificate. This certificate must be renewed every two years. Once you have this certificate, you are eligible to be a professional medical collector at your local hospital or a collection agency. The exam costs between $60 and $85 to take the first time and recertification can cost as little as $25.

Some skills that come in handy as a medical collector include organization and money management. A great medical collector is also a great communicator, as they are often in contact with clients in potentially stressful situations. As a medical collector, you need to keep a professional aura at all times and treat all cases with respect and confidentiality.

If you are looking for a job you can train for right out of high school, or want to change your career path today, consider becoming a medical collector. Perfect for anyone organized and professional, this is a great step into the medical world and the financial world.

The Best Medical Collector Resume Samples

These are some examples of job descriptions we have handpicked from real Medical Collector resumes for your reference.

Medical Collector

  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Maintained and updated collections tracking spreadsheet to help organize payment information.
  • Examined patients’ insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.

Medical Collector

  • Communicating with patients and insurance company to ensure timely resolutions of account balances.
  • Placing outgoing and incoming calls to facilitate collections and resolutions of patient’s accounts.
  • Resolving issues by setting payment expectations; arranging payment schedules; requesting insurance information; performing historical research.
  • Providing office support by performing clerical duties and accurate data entry.

Medical Collector

  • Review Accounts Receivable (AR) by payor on a daily basis to ensure reimbursement goals and days in AR are maintained or achieved.
  • Prepare reports for management to include but not limited to denial and rejection trend reports and facility analysis.
  • Provide regular feedback to management, based on research and calls to payors, to establish payor behavior trends.

Medical Collector

  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Record information about financial status of customers and status of collection efforts.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.

Medical Collector

  • Communicating with patients and insurance company to ensure timely resolutions of account balances.
  • Placing outgoing and incoming calls to facilitate collections and resolutions of patient’s accounts.
  • Resolving issues by setting payment expectations; arranging payment schedules; requesting insurance information; performing historical research.
  • Providing office support by performing clerical duties and accurate data entry.

Medical Collector

  • Maintained patient account balances based on required time frames.
  • Managed delinquent accounts initiating collection procedures as required.
  • Worked with customers to establish patient payment plans.
  • Gathered medical records to input and update patient information in computer system.

Medical Collector

  • Place over 100+ calls daily to patients with outstanding balances with clinics and/or hospitals.
  • Assist in proper payment plans to avoid any collection process for the patient.
  • Ensure indiviuals insurance information is correct in order to submit accounts for review to correct department.

Medical Collector

  • Document in the patient account record to identify actions taken on the account.
  • Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” and all policies.

Medical Collector

  • Worked with attorneys and insurance companies on resolving delinquent accounts.
  • Ensured medical collection activity was conducted as per company, federal and state guidelines.
  • Maintained records in an organized manner, corrected and re-billed denied claims when necessary, and performed secondary billing.

Medical Collector

  • Performed secondary billing of co-pays and deductibles to patients, along with credit card transactions utilizing Authorize Net averaging $100,000.00 weekly.
  • Submitted claims electronically utilizing EMDEON along with special needs e-mails for POA’s.
  • Followed-up with major insurance and private payers averaging 200 monthly claims submitted for two branches.

Medical Collector

  • Performs diligent follow up, collection and appeals processes to attempt to receive payment on outstanding claims items.
  • Identifies revenue improvement opportunities, monitors accounts receivable growth and keeps it in established ranges.
  • Ensures that all denials are researched and followed-up with the maximum collections efforts to ensure payment is received.
  • Responsible for completing tasks thoroughly and accurately to ensure the task is not returned back for re-work and to ensure no write offs of tasks.

Medical Collector

  • Ensured medical collection activity was conducted as per company local and state guidelines.
  • Regularly received payments from insurance and patients to post on daily basis.
  • Excellent communication skills with patients following up on monthly payments.

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