Housekeeping Team Leader Resume Sample

Housekeeping Team Leaders provide direction to all housekeeping operations in the facility. Their duties include recruiting employees, recording employees’ hours, creating work schedules, managing customers’ requests and needs, conducting inspections of the property, and resolving problems.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Housekeeping Team Leader Resume Samples

These are some examples of accomplishments we have handpicked from real Housekeeping Team Leader resumes for your reference.

Housekeeping Team Leader Resume Sample 1

  • Trained staff to work together as a cohesive team to ensure the safety, well-being, and comfort of hotel guests.
  • Implemented innovative practices during daily audits that elevated housekeeping quality scores by 20%; recognized for dedication to duty.
  • Spearheaded sanitation initiative that increased quarterly inspection scores by 25%; credited with developing and maintaining a sanitary work environment.
  • Orchestrated the move of housekeeping department to a new, more spacious location; successfully managed the transition without any guest inconvenience.
  • Led team in preparing rooms for incoming guests within an average of 15 minutes; ensured timely turnaround that contributed to hotel’s high customer satisfaction scores.

Housekeeping Team Leader Resume Sample 2

  • Led a team of up to 8 housekeepers in providing high-quality cleaning services for patient rooms, public areas, and offices.
  • Ensured compliance with all safety and health regulations, as well as established cleaning standards.
  • Demonstrated strong leadership skills, training new staff and maintaining a positive work environment.
  • Maintained an excellent record of customer satisfaction, with a 100% rating on all patient surveys.
  • Received numerous awards for excellence in housekeeping, including “Employee of the Month” and “Team Member of the Year.”

Housekeeping Team Leader Resume Sample 3

  • Supervised a team of six housekeepers and ensured that all areas of the hospital were cleaned and maintained in a timely manner.
  • Developed and implemented a training program for new staff members, which included hands-on training as well as shadowing experienced employees.
  • Monitored and tracked the progress of individual team members in order to provide feedback and motivate them to achieve goals.
  • Was responsible for maintaining a clean and safe work environment while adhering to hospital safety protocols.
  • Received an award from management for excellence in housekeeping services.

Housekeeping Team Leader Resume Sample 4

  • Demonstrated ability to manage and motivate a team of housekeepers, leading to above-average productivity and superior customer service ratings.
  • Implemented procedures for tracking and reporting inventory of cleaning supplies and equipment, minimizing waste and ensuring that all areas of the hospital were cleaned in a timely manner.
  • Enhanced morale and crew spirit by initiating a contest for most number of rooms cleaned with the least number of hours; awarded with team dinner.
  • Established and maintained effective communication between housekeeping staff and management, resulting in increased productivity and customer satisfaction.
  • Developed an internal training program to ensure all housekeepers were cross-trained in areas outside their normal scope; instilled initiative and flexibility to complete tasks without supervision.

Housekeeping Team Leader Resume Sample 5

  • Oversee daily housekeeping operations of four clean rooms with tour, wedding, and banquet functions.
  • Enforce company’s standards for health and safety during work hours; complete tasks within deadline requirements.
  • Implement statistical process control measures to reduce rework on cleaning contracts.
  • Initiate change control work orders to effectuate change in process and equipment.
  • Train, mentor, and develop subordinate staff on proper cleaning techniques while adhering to company’s safety standards.

Housekeeping Team Leader Resume Sample 6

  • Led and trained a team in daily, weekly and monthly tasks to ensure company standards reaches optimum performance.
  • Trained new Housekeeping staff with the most updated training program.
  • Achieved highest scores of all departments for customer service during month-long satisfaction survey; recognized by the hotel manager.
  • Implemented new strategies and procedures that increased efficiency by 15%.
  • Oversaw all deep cleaning projects, which resulted in an overall cleanliness score of 95%.

Housekeeping Team Leader Resume Sample 7

  • Demonstrated strong teamwork ethic and motivational skills as team leader for housekeeping staff.
  • Orchestrated efficient turnaround times for guest rooms, often meeting or exceeding hotel’s expectations.
  • Received commendations from guests for providing excellent service and cleanliness.
  • Led team in achieving top marks on departmental quality audits.
  • Was instrumental in developing and implementing new standards of cleanliness for the hotel.

Housekeeping Team Leader Resume Sample 8

  • Led a team of six housekeepers in providing quality service and maintaining cleanliness of guest rooms, hallways, and public areas.
  • Coordinated work schedules, delegated tasks, and ensured compliance with safety and security regulations.
  • Sought and implemented process improvements, resulting in an increase in team productivity by 10%.
  • Received positive feedback from guests, praising the team’s efforts for maintaining a clean and comfortable environment.
  • Demonstrated exceptional customer service skills, going above and beyond to meet the needs of guests.

Housekeeping Team Leader Resume Sample 9

  • Maintain high standards of cleaning and safety through the development of new systems to improve productivity, organization, and communication.
  • Gathered feedback from guests following hotel inspections to ensure guest satisfaction; recognized by management for exceptional service.
  • Exceeded performance expectations by conducting thorough inspections of all rooms, common areas, and laundry on daily basis; earned appreciation from director for excellent service.
  • Assisted in training three newly-hired cleaners while maintaining quality assessments; increased personnel awareness of appropriate customer service behaviors.
  • Developed effective decision making skills during crisis inspection when smoking was found in non-smoking room; reported violation immediately so damage could be contained.

Housekeeping Team Leader Resume Sample 10

  • Led a team of six housekeepers in providing excellent service to guests and maintaining cleanliness and order in guest rooms and public areas.
  • Received recognition from the hotel manager for going above and beyond in completing tasks, such as deep-cleaning of carpets and upholstery.
  • Demonstrated superior customer service skills by providing assistance to guests with special requests, such as early check-in or late check-out.
  • Was responsible for managing inventory of cleaning supplies and linen.
  • Exceeded productivity goals by 15% through motivating team members and ensuring that all tasks were completed in a timely manner.

Housekeeping Team Leader Resume Sample 11

  • Led a team of six housekeepers in the daily cleaning of all patient rooms, public areas, and offices within the hospital.
  • Oversaw the ordering and stocking of all housekeeping supplies.
  • Worked closely with other members of the hospital staff to ensure that patients received the best possible care.
  • Received numerous compliments from patients and hospital staff for the high level of cleanliness maintained in the hospital.
  • Was cited as an example of outstanding customer service by members of the hospital administration.

Housekeeping Team Leader Resume Sample 12

  • Led a team of housekeepers in providing quality service and upholding high standards of cleanliness and organization in assigned areas.
  • Monitored team performance and provided feedback to ensure compliance with departmental and hotel policies and procedures.
  • Demonstrated strong attention to detail while cleaning guest rooms, public areas, and back of house areas.
  • Received commendations from guests for exceptional service delivery.
  • Actively participated in departmental meetings and training sessions.

Housekeeping Team Leader Resume Sample 13

  • Led and supervised a team of 6-8 housekeepers in providing quality cleaning services for hospital patients and their families.
  • Administered work schedules, delegated duties, and monitored the progress of assigned tasks to ensure timely completion.
  • Resolved customer complaints and reported issues to management as needed.
  • Received commendation from hospital management for consistently exceeding customer service expectations.
  • Achieved 100% compliance with safety and infection control protocols.

Wrap Up

To work as a Housekeeping Team Leader you need to complete a High school education or the equivalent and have previous experience in housekeeping supervisory. Housekeeping Team Leaders must demonstrate great customer service, interpersonal skills, communication skills, presentational skills, be able to build relationships, have knowledge of Microsoft Office, and be able to prioritize.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.

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