Apartment Leasing Consultant Resume Sample

An apartment leasing consultant works for real estate companies and landlords providing customer service to renters. Duties include showing apartments, explaining rental prices, explaining terms of a lease, negotiating renewals, marketing, assisting tenants, processing maintenance requests, and other tasks as needed.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Apartment Leasing Consultant Resume Samples

These are some examples of accomplishments we have handpicked from real Apartment Leasing Consultant resumes for your reference.

Apartment Leasing Consultant Resume Sample 1

  • Provided apartment leasing consultants with managements, operations, and marketing data.
  • Gained significant initiative in property management departments by completing numerous special projects beyond the scope of routine work.
  • Authored a training manual for new leasing agents to increase customer satisfaction ratings while streamlining the leasing process.
  • Briefed senior management on customer survey results and new leasing quotas for targeted leasing ranges.
  • Provided apartment leasing consultants with professional advice while implementing innovative, reputation-building procedures.

Apartment Leasing Consultant Resume Sample 2

  • Handled all aspects of the leasing process with accuracy, speed, and efficiency by working closely with owners, tenants, contractors, lenders, appraisers, realtors and vendors.
  • Responded to tenant requests for maintenance service with speed and efficiency in order to maintain an occupancy rate above 97%.
  • Negotiated and successfully leased multiple units per month in order to exceed leasing goals.
  • Processed lease applications and credit checks in a timely manner while adhering to company’s standards for acceptable applicants.
  • Demonstrated excellent customer service skills by providing top-notch support to current and potential tenants.

Apartment Leasing Consultant Resume Sample 3

  • Understood the importance of accurately processing applications, checking references, and fully disclosing rental rates to ensure legal compliance.
  • Consistently maintained over 50% market share in leasing transactions by providing excellent customer service.
  • Gained leadership skills by coordinating sales efforts with sales representative to exceed company goals.
  • Demonstrated exceptional time management by preparing leasing packets for move-ins on the same day as the customer visit.
  • Was responsible for maintaining accurate and up-to-date information in company CRM system.

Apartment Leasing Consultant Resume Sample 4

  • Reached leasing quotas by effective time management, marketing, and customer service.
  • Identified customer needs to make educated recommendations for apartment layout, cost, and services.
  • Conducted marketing research on key competitors to identify relevant market information.
  • Executed P & L responsibilities during four quarters of high occupancy.
  • Pioneered the improvement of customer retention by initiating several incentive programs for renters.

Apartment Leasing Consultant Resume Sample 5

  • Review leases and provide on-the-spot, accurate decisions regarding resident or prospective resident’s requests.
  • Track leasing trends of community residents to inform managers of increasing concerns among the local population.
  • Act as liaison between property management and customers by fulfilling customer questions and requests, offering direction to the appropriate department.
  • Educate customers regarding their rights and responsibilities as a renter, ensuring that they are aware of lease terms and tenant/landlord policies.
  • Instantly hire staff by assessing existing employee performance, offering training for necessary skill sets, and identifying future hiring prospects.

Apartment Leasing Consultant Resume Sample 6

  • Effectively sourced and leased apartments in a timely manner, meeting and/or exceeding leasing goals.
  • Demonstrated expertise in contract negotiations, resulting in increased profits for the company.
  • Proven ability to close deals, resulting in one of the highest leasing percentages in the company.
  • Achieved award as a leasing Superstar; effectively compiled data relating to lease transactions.
  • Recognized as an MVP for exceptional assistance provided to fellow employees, which led to increased productivity and reduced turnover.

Apartment Leasing Consultant Resume Sample 7

  • Assist clients in the selection and leasing of apartment homes.
  • Effectively interacted with a wide range of clients to determine their needs and desires for their new home.
  • Demonstrated extensive knowledge of the local market and current trends to help clients make informed decisions about their new home.
  • Provided clients with excellent customer service, effectively developing lasting relationships that were beneficial to the both of us.
  • Trained leasing consultants on new company systems and procedures; allowed for streamlined office processes which led to increased productivity.

Apartment Leasing Consultant Resume Sample 8

  • Resolved over 100 customer complaints through email/fax resolution documentation.
  • Solved customer service issues by monitoring actions of employees in the field via internet connection to company database application.
  • Set a record for most units rented in a day, week, and month; recognized by the Regional Manager for outstanding performance.
  • Achieved award for meeting customer satisfaction guidelines based on customer survey ratings from customers who had applied for an apartment.
  • Received outstanding quality award; effectively compiled data relating to apartment leases.

Apartment Leasing Consultant Resume Sample 9

  • Successfully leased apartments to prospective tenants in a timely manner and according to company leasing standards.
  • Demonstrated exceptional customer service skills and successfully leased apartments to clients who were referred by other residents.
  • Leased a total of 100 apartments within 6 months, which resulted in being recognized as the top leasing consultant in the company.
  • Consistently achieved a high rating on customer satisfaction surveys from residents who leased apartments through me.
  • Negotiated leases with prospective tenants and successfully closed deals that resulted in increased profits for the company.

Apartment Leasing Consultant Resume Sample 10

  • Contributed to a 23% increase in monthly rents with a collection rate that was 99.7% for all new leases and 96% of renewal leases that required additional negotiations with the tenants.
  • Grew management as an organization by providing guidance, knowledge, and leadership skills within complex environments.
  • Resolved escalated complaints and issues that pertained to the leasing office, maintenance team, and corporate housing.
  • Gained reputation as a leasing consultant that was knowledgeable of the market, creative with her solutions, and tenant-focused.
  • Became an integral part of the leasing team due to consistently meeting and exceeding leasing goals.

Apartment Leasing Consultant Resume Sample 11

  • Recruited, screened, and interviewed applicants for a diverse community of over 300 residents.
  • Demonstrated superior knowledge of floor plans, finishes, appliances, leasing specials and other marketing tools used to attract residents.
  • Consistently led all leasing associates in new applications submitted processed.
  • Achieved 100% occupancy rate; received President’s Award for leasing excellence.
  • Effectively managed and maintained relationships with existing residents to renew leases and increase occupancy rates.

Apartment Leasing Consultant Resume Sample 12

  • Established an effective marketing campaign for increasing occupancy, which increased monthly revenue by 20% in 6 months.
  • Generated 52 cash-paying customers through cold calls within 3 months of employment.
  • Successfully sold 10 parking lot leases to surrounding businesses resulting in a $10,000 commission for one month’s work.
  • Received an award for closing the highest number of leases with existing customers; highest numbers in district (7).
  • Identified and provided solutions to customer needs, concerns, and problems regarding rental agreements resulting in a 39% increase in monthly lease rates.

Apartment Leasing Consultant Resume Sample 13

  • Delivered quality customer service by furnishing prompt, accurate information to customers.
  • Provided affordable housing options for low and middle income families as a result of effectively increasing occupancy rates by 5%.
  • Assisted in the implementation of new company programs such as 24-Hour Emergency Maintenance Response and Fair Housing Compliance during the first year.
  • Achieved 100% compliance with the Fair Housing Guidelines, earning an award for outstanding commitment.
  • Generated rental leads and referrals by personally marketing vacancies to prospective clients via telephone, internet, and word of mouth.

Wrap Up

Education requirements include a high school diploma, associate degree, or bachelor’s degree and previous experience. Skills to succeed include excellent verbal communication, excellent written communication, good telephone etiquette, good customer service skills, good sales skills, attention to detail, organized, bilingual, and good problem-solving skills.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.


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