Hotel Sales Manager Resume Sample

These are some examples of job descriptions we have handpicked from real Hotel Sales Manager resumes for your reference.

Hotel Sales Manager

  • 100 local & national negotiated accounts, increasing revenue generated an average of 18% year over year.
  • RFP management, inclusive of hotel content and profiles in supplier portals.
  • Participate in revenue management, towards goals outlined in strategic meetings with general manager and brand revenue manager.
  • Contribute to front desk staff training & organization, implementing processes/protocols, verbal delivery and written documentation of Hotel policies.

Hotel Sales Manager

  • Manage, train, and develop a team of 10 hotel workers to meet or exceed departments’ key performance indicators.
  • Grow revenue by 10% year over year by nurturing and maximizing all sales leads and strengthening the referral program.
  • Increase customer retention and brand loyalty by providing world-class customer service and relationship management.

Hotel Sales Manager

  • Reaches out to organizations and businesses that might require a hotel for conferences and events.
  • Meets with representatives from these companies to explain the hotel’s merits and amenities.
  • Networks with wedding planners and special event planners to encourage hotel bookings.
  • Designs and advertises special group rates and packages to increase larger bookings.

Hotel Sales Manager

  • Managed business relationships and monitored commission reports with over 200 hotel properties and their concierge team.
  • Motivated concierges to book tours and provided company updates and product knowledge.
  • Ensured all concierges and hotels had the necessary and proper marketing materials to book all sightseeing tours.

Hotel Sales Manager

  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determine price schedules and discount rates.

Hotel Sales Manager

  • Build relationships with local accounts as well as concierge and front desk staff.
  • Liaison to all customers and branch managers.
  • Promotes brand recognition in the Central Florida hotel area.
  • Collaborate with branch, area, and general managers to help meet revenue goals.

Hotel Sales Manager

  • Negotiate contracts and provide on-site detailing/servicing support for Government and Corporate agencies.
  • Manage key new and existing accounts to maintain and increase hotel’s total market share and meet and exceed hotel and individual revenue goals.
  • Utilize tactics including prospecting calls, site inspections, on-site entertainment, sales blitzes, networking and industry data reporting.
  • Develop and strengthen client relationships with key corporate, government and agency contacts to keep hotel relevant and front of mind.

Hotel Sales Manager

  • Take reservations, keep records, and clearly define terms and conditions to clients respectfully.
  • Bookkeeping, payroll, credit and cash processing and drop responsibilities.
  • Handle service calls and maintenance issues promptly to ensure customer satisfaction and safety of all clients and employees.

Hotel Sales Manager

  • Perform comprehensive presentations and training sessions to travel agents, wholesale companies.
  • Monitor monthly occupancy to insure that contracted blocks are used and sold to capacity.
  • Monitor selling strategies and block usage for International/Domestic Wholesalers, review current site listings for quality of listing and arranging files and billing.

Hotel Sales Manager

  • Utilizing revenue management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel’s financial performance.
  • Overseeing the development and implementation of departmental strategies and ensuring implementation of the brand service strategy and brand initiatives.
  • Creating and implementing promotions to attract new business travel accounts and stimulate repeat business.

Hotel Sales Manager

  • Responsible for establishing new client base through outside and B2B sales efforts.
  • Primarily responsible for interacting and maintaining good relations with customers and account contacts.
  • Prepare regular reporting detailing Sales Team efforts and attained results.
  • Prepare and create presentations illustrating highlights of hotel for advertising, corporate conferences and seminars.

Hotel Sales Manager

  • Continually provide excellent customer service to build customer loyalty and client base.
  • Meet and arrange sales calls with prospective clients to generate business for the hotel.
  • Identify and resolve problems in a suitable manner and develop alternative solutions.

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