Ecommerce Managers work inside a retail environment to ensure that online sales are being met with success. Duties include monitoring customer data, analyzing sales reports, updating inventory, making recommendations for improved site features or security measures, advertising new products, and providing support to customers. Supervisory skills are useful in this role, but the top skills for this position are sales, inventory management, customer service, online sales, and computer software. The minimum educational requirement is an associate degree.
The Best Ecommerce Manager Resume Samples
These are some examples of accomplishments we have handpicked from real eCommerce resumes for your reference.
Ecommerce Manager
- Streamlined eBay and other internet base commerce, developing a much more efficient eCommerce channel for the entire company, resulting in an increase of internet base revenue by 165% within the first three months.
- Helped build a sales software that kept track of sales, clients, shipping labels, and other important clientele information.
- Handled and managed accounts for online-based customers.
- Recruited customers from online platforms (eBay, Amazon, Alibaba) and convinced them to become long-term customers.
- Worked as a key contributing employee in the launch of a new online retail division.
Ecommerce Manager
- Execute brand-focused marketing campaigns through various third-party eCommerce channels including TripAdvisor.
- Support online content management including copywriting, landing page creation, image audits, special offer advertisement, email campaigns, and SEO guidance.
- Led conference call presentations with hotel management on online performance including revenue, Google keyword ranking, and campaign tracking.
- Analyze special offer promotions data to provide weekly reporting and insights to maximize business opportunities.
- Successfully implemented e-commerce and point of sale marketing concepts to effectively increase market share and revenue.
Ecommerce Manager
- Managed inbound marketing strategy and SEM campaigns for three distinct brands.
- Tailored analytic tools to provide unique visibility into consumer behavior across sites, including authoring and managing Digital Marketing & Measurement Model.
- Created unique dashboards optimized across multiple departments utilizing appropriate KPIs to streamline digital marketing exposure valuations.
- Effectively coordinated with India-based programming team to streamline workflow.
- Provided effective training to over 500 employees on new e-commerce processes and procedures.
Ecommerce Manager
- Helped build a sales software that kept track of sales, clients, shipping labels, and other important clientele information.
- Streamlined eBay and other internet base commerce, resulting in a much more streamlined eCommerce channel for the entire company, resulting in an increase of internet base revenue by 165% within the first three months.
- Aided in building, recycling, and repairing iPhones and other smartphones.
- Introduced new personalization marketing technologies resulting in significant increases in customer retention rates and sales.
- Implemented effective eCommerce product pricing strategies resulting in an increase of 20% in product unit sales over the course of six months.
Ecommerce Manager
- Oversaw all aspects of online donated goods business including high volume Books/Media sales and high-value online auction sales of jewelry, art, and vintage/collectible goods.
- Motivated team to consistently drive production and generate sales to exceed monthly goals.
- Developed and analyzed key performance metrics to identify and anticipate sales trends.
- Built and maintained effective teams through focused hiring, talent management, and professional development.
- Increased company financial returns by 10% through the selection, implementation, and utilization of appropriate technologies.
Ecommerce Manager
- Optimized the newly launched ArrowDirect.com retail store, and developed a comprehensive affiliate marketing program to drive traffic to the site.
- Delivered strong selling performance & year-over-year growth via our online store & online partners.
- Partnered with external developers to ensure effective execution of the strategy while staying on budget.
- Developed & implemented short & long-term strategies to increase website traffic, conversion, AOV, profitability & reduction of cart abandonment.
- Enhanced and introduced eCommerce options available on the Internet. Avoided business declines and increased sales through innovative online sales methods.
Ecommerce Manager
- Responsible for the day-to-day strategic digital marketing approach for seven Starwood hotels.
- Liaison between hotel team and Starwood Field Marketing, build and maintain relationships with both sides.
- Partner with Brand Revenue Manager to support short-term and long-term goals and achieve RPI.
- As manager of overall strategy and daily maintenance of Expedia Travel Ads for Starwood, IGH, and Independent portfolios, I created a revenue growth of 66%, +1.8 MM with an ROI increase of 30% YOY.
- Ensured that advertising, promotional, and other communication materials were professional and accurate. Selected, developed, managed, and trained staff to fulfill monthly obligations to clients while maintaining a high level of customer service.
Ecommerce Manager
- Research and compare competitive set against Americas hotels including but not limited to organic, local, and paid search placement, onsite merchandising, social media, rate retailing, and more clients’ goals and objectives into actionable and measurable digital marketing programs.
- Identify Americas’ hotel goals and develop an online business plan to achieve said goals.
- Continue to seek out and develop new forms of cutting-edge technologies for test-and-learn applications to drive competitive advantage, revenue, and plan ROI.
- Functioned as an expert negotiator in numerous negotiations with nursing homes. Effectively responded to demands for changes in policies pertaining to benefits plan selection of long-term care insurance, billing procedures for insurance claims, and lease extensions for physicians’ offices.
- Maintained a team of retail specialists, including a merchandiser, to coordinate the flow of inventory and online orders with the corporate headquarters via e-mail.
Ecommerce Manager
- Assist in the development and management of marketing campaigns, business plans, and eCommerce operational initiatives for a start-up multi-channel eCommerce company.
- Manage sales channels including Amazon.com marketplace, which accounts for approximately 80% of the total sales and about 70% of the revenue.
- Responsibility includes a selection of appropriate merchandising mix for website and Amazon marketplace, based upon inventory and sales trends.
- Develop pricing structure and create advertisements, emails, and direct mail promotions to respond to the changes in the marketplace and in the competitive landscape.
- Maintained an efficient store inventory system by updating product information and tracking inventories in Stock Keeping Units (SKUs) within the store.
Ecommerce Manager
- The primary point of contact for hotels and regional teams to engage with eCommerce Services.
- Responsible for driving hotel online revenue through the use of digital analytics, developing market strategy, content consultation, hands-on management, and execution for a portfolio of hotels and management companies within a specific region.
- Services include local and regional promotions, SEO, PPC, retailing, website management, local email, and social media.
- Assisted the sales team with seasonal and promotional duties to maximize sales regardless of the season.
- Produced a strategic business plan for store growth based on customer preferences and seasonal trends.
Ecommerce Manager
- Proactively manage issues and risks by soliciting feedback from Customer service centers and monitoring software.
- Coordinate with QA teams for estimates, testing scripts, execution, and results.
- Mentor junior developers on effective communication, processes & best practices to ensure high-quality deliverables.
- Implement and coordinate branding and marketing strategies for the Integrated Marketing Services team, merchandising team, and clients.
- Implemented new systems to automate billing, shipping, and receiving processes; provided support for other stores within the company by tracking product usage patterns used to bill accounts.
Ecommerce Manager
- The primary point of contact for hotels and regional teams to engage with eCommerce Services.
- Responsible for driving hotel online revenue through the use of digital analytics, developing market strategy, content consultation, hands-on management, and execution for a portfolio of hotels and management companies within a specific region.
- Services include local and regional promotions, SEO, PPC, retailing, website management, local email, and social media.
- Compiled and sold products into password-protected online stores based on online selling familiarity.
- Maintained a wide spread of customer support service departments during annual revenue break-even goals to assure satisfaction for customers.
How to Become a Successful eCommerce Manager?
Most employers will want you to have a bachelor’s in marketing, communications, or business with an emphasis on technology or a background in computers. This will give you the basic skills required at the entry-level.
Typically you will begin in a lower position to give you experience with real-word servers and teamwork so you can better understand how a real company performs its online business and how to keep it running and successful.
During this time it is exceptionally important to build teamwork and leadership skills, as you will need multiple individuals with a wide range of skills to perform the level of maintenance required to keep online sales going for a while company.
When you have your first supervisory role you will begin to have others to give instructions and organize, and during this time you will want to keep developing both your leadership skills and your technical skills so you can guide new employees.
Once you achieve the position of manager, keeping up with your education can keep you on top of any changes in the rapidly advancing field of technology and ensures that you are able to keep those who work for you informed as well.
Wrap Up
And Ecommerce Manager is an individual typically at the head of a team of others who work to promote and update a company’s online sales. Working with everything from tech experts to marketers, their goal is to ensure profit for the company through their digital selling of goods by ensuring the website is both functional and appealing.
Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.
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