Client Service Coordinator Resume Sample

A client service coordinator maintains existing relationships with a company’s clientele. A client service coordinator’s responsibilities include responding to client’s inquiries, answering emails, answering phone calls, being a liaison between managerial staff and vendors, communicating with supervisors and staff, and abiding by company regulations and standards.

For many people, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Client Service Coordinator Resume Samples

These are some examples of accomplishments we have handpicked from real Client Service Coordinator resumes for your reference.

Client Service Coordinator Resume Sample 1

  • Managed multiple filing systems to ensure operation of the database system accurately.
  • Administered and distributed materials to all departments on schedule and within budget constraints.
  • Maintained accurate correspondence on all correspondence sent out to outside constituents.
  • Risk-Tested accounts receivable on a daily basis for excessive non-payment and disputed invoices while ensuring timely payment of bills, accounts receivable, and vendors.
  • Achieved award for outstanding performance; earned appreciation from the Regional Manager for exceptional accomplishment and strong leadership skills.

Client Service Coordinator Resume Sample 2

  • Managed multiple client service requests simultaneously.
  • Assisted in establishing policies, procedures, and systems to ensure efficiency, organization, continuity, and confidentiality.
  • Acted as liaison between the firm’s attorneys and staff attorneys to resolve business conflicts.
  • Streamlined production by suggesting new ways to handle business issues; developed new procedures for approaching customers.
  • Established vendor relationships through innovative negotiations; reduced operating costs while maintaining high quality of services delivered.

Client Service Coordinator Resume Sample 3

  • Responded to customer inquiries promptly and proficiently while maintaining high standards of professionalism.
  • Approved new clients for services being provided by existing clients.
  • Maintained records of outstanding performance by hiring, training, and firing employees according to needs of company.
  • Proven ability to solve multiple problems simultaneously while maximizing productivity and efficiency within department.
  • Recognized for exceptional performance by accounting department; selected as employee of the month three times.  In two short years gained the respect and confidence of my superiors and staff, and due to my aptitude was promoted steadily in my career path.

Client Service Coordinator Resume Sample 4

  • Filled out over 1,000 forms per month.
  • Aware of all internal policies, procedures, projects due dates, and current events.
  • Maintained accurate daily records/paperwork.
  • Developed effective communication skills using professional etiquette to solicit information from clients.
  • Responded quickly to client needs and inquiries to meet deadlines for projects.

Client Service Coordinator Resume Sample 5

  • Assisted Clients in the completion of loan applications by providing detailed information relative to client’s housing needs.
  • Mentored new employees by providing them with insight on each department’s function and specific duties.
  • Tracked client payments to satisfy internal policies and assist clients in making timely payments.
  • Analyzed client account data to determine if any financial assistance was needed. Contacted clients who were at risk of foreclosure to discuss financial assistance programs.
  • Met with clients to discuss financial strategies for budgeting, purchasing homes, and saving money.

Client Service Coordinator Resume Sample 6

  • Compiled complete data from past and present clients to track client satisfaction.
  • Coordinated with the customer service department to ensure appropriate actions were taken.
  • Avoided conflicts with co-workers by being a team player and following established policies and procedures.
  • Received a direct deposit scholarship of $200 after being nominated for excellence in work performance by the Human Resource Department.
  • Established new relationships between clients, vendors, and employees through written communications, telephone calls, and meetings.

Client Service Coordinator Resume Sample 7

  • Provided clients with multiple methods of contact (phone, fax, email) for questions and concerns about document production.
  • Completed customer inquiries to ensure proper inventory levels of document supply cartridges.
  • Secured approval for client requests handled by four departments, resulting high client satisfaction.
  • Organized multiple departments to meet client deadlines while producing accurate results in a timely manner.
  • Drew customer satisfaction ratings from over 97% based on the time it took the firm to handle each client request.

Client Service Coordinator Resume Sample 8

  • Provided excellent customer service to Interior Design Clients, other administrative duties, and clerical functions.
  • Communicated with other departments on problems to facilitate efficient completion of projects.
  • Recognized for problem solving skills, creativity, organization, time management, accuracy, prioritizing tasks effectively.
  • Trained interviewers to make contact with prospective clients prior to the interview stage.
  • Managed ten confidential files for law firm regarding litigation and interior design projects.

Client Service Coordinator Resume Sample 9

  • Accurately completed time sheets, payroll vouchers, payroll process, data entry, and clerical work.
  • Supervised five part-time employees.
  • Established active communication with providers for more consistent service delivery/client satisfaction.
  • Catered to the concerns of clients to ensure consistent quality service for all clients’ needs.
  • Achieved outstanding rating on customer satisfaction survey that was conducted by major local vendor.

Client Service Coordinator Resume Sample 10

  • Adjusted work schedule to accommodate a colleague’s absence.
  • Guided a new hire through mandatory training in a timely and efficient manner.
  • Handled sensitive customer issues in accordance with their policy and standards of ethics.
  • Installed new software for training session participants with superior technical knowledge of the software, provided by the vendor.
  • Trained new employees on office procedures in accordance with established standards.

Client Service Coordinator Resume Sample 11

  • Managed multiple departments to ensure timely completion of projects for the firm.
  • Conducted internal audits of employee performance and provided feedback on appropriate actions.
  • Supervised a team of three to ensure the smooth operation of the office.
  • Introduced new administrative systems which were well received by employees who found them easy to use.
  • Assisted the firm’s CFO in handling over 400 work order requests per month; satisfied clients at same time by increasing organization efficiency.

Client Service Coordinator Resume Sample 12

  • Received outstanding performance rating from supervisor for performing duties with efficiency and effectiveness.
  • Responsible for scheduling patient’s appointments, greeting patients, and being “the voice” of the clinic.
  • Researched techniques to increase customer satisfaction, while maintaining the quality of the services provided.
  • Planned and implemented a new patient services training program in a clinic which reduced wait times by over 22%.
  • Performed detailed research on price comparisons to help reduce office costs; developed new procedures to drive down the cost per office visit.

Client Service Coordinator Resume Sample 13

  • Provided vital clerical support to our clients.
  • Conducted investigations to resolve client problems, based on established protocol.
  • Resolved customer concerns on time and accurately.
  • Completed proficiently on time; included necessary office procedures and information for new clients.
  • Achieved on-time completion from initial contact by telephone, from direct mail notification to final resolution of personal issue.

Client Service Coordinator Resume Sample 14

  • Coordinated and assisted the Executive Office, Human Resources, and Financial Services Departments; performed data entry; performed filing, copying, and faxing.
  • Created Memorial Day and Veterans Day programs for employees to recognize veterans of the Armed Forces.
  • Provided exceptional customer service to customers to ensure a positive image of the company.
  • Served as a liaison between customers and Finance Department regarding outstanding invoices or accounts payable.
  • Reflected positively on the company’s reputation by contributing to the overall growth of the business.

Wrap Up

To become a client service coordinator, certification in customer service management is sought after by employers. A client service coordinator must have excellent interpersonal skills, have excellent communication skills, must be detail-oriented, must enjoy working with people, must have excellent organizational skills, must be able to work well in a team, must be adaptable, and have excellent managerial skills.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.


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