Stockers are responsible for removing items to make space for new stock, rotating products through the sales floor, and cleaning the sales floor. They must also keep all equipment working properly by following proper safety protocols. The top skills for this position are customer service, organization, inventory management, teamwork ethic, attention to detail, and computer software. High school diploma or equivalent is required, but retail experience can be helpful.
The Best Stocker Resume Samples
These are some examples of accomplishments we have handpicked from real Stocker resumes for your reference.
- Cleaned and maintained supplies, tools, equipment, instruments, and storage areas to ensure compliance with safety regulations.
- Delivered products, supplies, and equipment to a designated area and determining sequence and release of back ordered according to stock availability.
- Assisted and directed other stockroom, warehouse, and storage yard workers.
- Received, counts, and stored stock items and recorded data, manually and using the computer.
- Demonstrated outstanding guest relations, customer service, and teamwork skills.
- Provide quality customer service in responding to inquiries, assisting with purchases, and troubleshooting issues to ensure high satisfaction levels.
- Promote sales by creating strategic advertising displays as well as effectively stocking and merchandising products to maintain optimal levels based on real-time and projected sales trends.
- Ensure compliance with internal and departmental health, sanitation and safety standards.
- Worked overtime to meet the demands of management and customers.
- Observed all union rules with integrity, discretion, and loyalty; maintained consistent high-performance standards of effort that were appreciated by all customers.
- Loaded truck and properly secured items to prevent damage during transportation.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Submitted receipts and money received from deliveries at the end of each shift.
- Received awards at the district and state level for meeting or exceeding standards in customer satisfaction rating surveys; served as a role model of self-discipline, teamwork, loyalty, self-possession, organization, dependability & motivation within the community.
- Knowledgeable of in-store merchandising and inventory control of a wide variety of products.
- Processed customer transactions, collected payments, and distributed change.
- Ensured drawer counts remained at $100 after shift and returned extra cash to the main office.
- Stocked merchandise from the warehouse onto shelves and ensured products were in correct spots.
- Quickly learned new computer software to expand customer service excellence at customer counter and floor level.
- Satisfied customer needs by processing orders, handling money transactions, and adjusting prices on merchandise daily.
- Provided excellent customer service and communication with diverse customers.
- Monitored inventory of all store goods and assist in replenishing all stock according to expiration dates.
- Maintain cleanliness of the store for the safety of guests and co-workers.
- Recognized as a top worker in sales, customer service, and attitude by the Assistant District Manager.
- Selected co-worker as “Employee of the Month” based upon achieving high sales numbers while maintaining a positive attitude.
- Collaborate with overnight staff to provide quality control by counting, inspecting, and checking merchandise.
- Maintain proper merchandise presentation in accordance with company standards.
- Manage merchandise and ensure appropriate tags and labels are accurate.
- Follow safety procedures by gathering shopping carts, maintaining the cleanliness of the store, and accounting for all pallets.
- Accomplished stock count on every shift, enforced inventory guidelines and maintained stores’ appearance.
- Design and set up advertising signs to attract customers and promote sales.
- Organize and stock shelves, racks, cases, bins, and tables with merchandise.
- Take inventory, examine products, and place orders to suppliers to replenish merchandise.
- Accomplished weekly sales goals; recognized by department manager for exceptional performance in customer service.
- Improved inventory accuracy and efficiency through the use of new features on the store computer system; streamlined store processes, including stock replenishment and merchandise ordering.
- Replenishing the shelves up when certain items are getting low.
- Periodically checking inventory ensuring that orders were placed for any merchandise running low.
- Transporting carts of merchandise from the basement to be stocked on the sales floor.
- Recognized for outstanding performance in maintaining the store’s appearance regardless of weather conditions.
- Served as Manager to train up new employees with a wide variety of tasks including stocking, general cleaning, inventory control, order processing, and customer service.
- Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers.
- May periodically take physical count of stock or check and mark merchandise.
- Issue receipts, refunds, credits, or changes due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Eliminated problems and improved service to customers.
- Stock shelves with items by making sure those items are brought out forward.
- Open and unpack received items and prepare them to be sent to the front end.
- Count items in inventory and make note of when to order items in series.
- Self-motivated, while receiving positive encouragement from management, to ensure customer satisfaction through timely delivery of merchandise.
- Recognized by the company for exceeding sales goals by 33%, and providing dependable service at a busy store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Stamped, attached, and printed labels for units according to the price list.
- Answered customer questions about merchandise and/or products in-store or location.
- Developed and successfully implemented new methods to increase sales.
- Promoted the use of teamwork to increase productivity on the floor, including picking up products at bay locations and rearranging displays in order to make customers more efficient.
- Unpacking merchandise and placing merchandise into correct bays.
- Shipping all damages and other merchandise to correct destinations.
- Maintaining and properly displaying/restocking merchandise on the sales floor.
- Turned $500 profit after just over six months of stocking groceries with a combination of pricing and merchandising strategies.
- Performed tasks such as resetting bulk cereal shelves and filling shelves with paper towels.
How to Become a Successful Stocker?
- The educational requirements for this position may not be in effect at many locations, and instead, a store will just want you to be over the age of eighteen or sixteen and have a driver’s license. Most others may require that you have a high school diploma or a GED if you are a little older.
- Typically you will begin by working in a group or team that works a particular shift, like morning when the stock on the shelves is most in need of being refilled, or night when inventory needs to be taken, or during the day when you will be mostly focused on assisting customers around the store.
- As you will often be the one answering questions and guiding people to what they want to purchase, you will need to be skilled in customer service and organized with a good memory to bring people where they need to be. Customers will always be happier if you can guide them efficiently and kindly.
Taking inventory and keeping theft under control will also be a part of your job, as stolen or lost goods need to be accounted for and companies always want to know if they have a problem with theft. Being the one who always resolves issues will make you the person they rely on to solve issues in the future and minimize losses.
While stores need a constant flow of retail to ensure that they have the goods in stock to deliver and sell to their customers, they also need to have said merchandise on the shelves in a neat and appealing fashion to ensure that the customers can find it. A stocker works to ensure the shelves are always full and customers have no problems finding what they need.
Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.