While stores need a constant flow of retail to ensure that they have the goods in stock to deliver and sell to their customers, they also need to have said merchandise on the shelves in a neat and appealing fashion to ensure that the customers can find it. A stocker works to ensure the shelves are always full and customers have no problems finding what they need.
How to Become a Successful Stocker?
- The educational requirements for this position may not be in effect at many locations, and instead a store will just want you to be over the age of eighteen or sixteen and have a driver’s license. At most others may require that you have a high school diploma or a GED if you are a little older.
- Typically you will begin by working in a group or team that works a particular shift, like morning when the stock on the shelves is most in need of being refilled, or night when inventory needs to be taken, or during the day when you will be mostly focused on assisting customers around the store.
- As you will often be the one answering questions and guiding people to what they want to purchase, you will need to be skilled in customer service and organized with a good memory to bring people where they need to be. Customers will always be happier if you can guide them efficiently and kindly.
Taking inventory and keeping theft under control will also be a part of your job, as stolen or lost goods need to be accounted for and companies always want to know if they have a problem with theft. Being the one who always resolves issues will make you the person they rely on to solve issues in the future and minimize losses.
The Best Stocker Resume Samples
These are some examples of job descriptions we have handpicked from real Stocker resumes for your reference.
- Cleaned and maintained supplies, tools, equipment, and instruments, and storage areas to ensure compliance to safety regulations.
- Delivered products, supplies, and equipment to designated area, and determined sequence and release of back ordered according to stock availability.
- Assisted and directed to other stockroom, warehouse, and storage yard workers.
- Received, counts, and stored stock items and recorded data, manually and using computer.
- Provide quality customer service in responding to inquiries, assisting with purchases and troubleshooting issues to ensure high satisfaction levels.
- Promote sales by creating strategic advertising displays as well as effectively stocking and merchandising product to maintain optimal levels based on real-time and projected sales trends.
- Ensure compliance with internal and departmental health, sanitation and safety standards.
- Loaded truck and properly secured items to prevent damage during transportation.
- Completed on-time deliveries by choosing the best and most efficent routes.
- Submitted receipts and money recieved from deliveries at the end of each shift.
- Processed customer transactions, collected payments, and distributed change.
- Ensured drawer counts remained at $100 after shift and returned extra cash to main office.
- Stocked merchandise from warehouse onto shelves and ensured products were correct spots.
- Provided excellent customer service and communication with diverse customers.
- Monitored inventory of all store goods and assist in replenish all stock according to expiration dates.
- Maintain cleanliness of the store for the safety of guests and co-workers.
- Collaborate with overnight staff to provide quality control by counting, inspecting and checking merchandise.
- Maintain proper merchandise presentation in accordance with company standards.
- Manage merchandise and ensure appropriate tags and labels are accurate.
- Follow safety procedures by gathering shopping carts, maintaining cleanliness of store and accounting for all pallets.
- Design and set up advertising signs to attract customers and promote sales.
- Organize and stock shelves, racks, cases, bins, and tables with merchandise.
- Take inventory, examine products, and place orders to suppliers to replenish merchandise.
- Replenishing the shelves up when certain items are getting low.
- Periodically checking inventory ensuring that orders were placed for any merchandise running low.
- Transporting carts of merchandise from the basement to be stocked on the sales floor.
- Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers.
- May periodically take physical count of stock or check and mark merchandise.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Stock shelves with items by making sure those items are brought out forward.
- Open and unpack received items and prepare them to be sent to the front end.
- Count items in inventory and make note of when to order items in series.
- Stocked shelves, racks, cases, bins and tables with new or transferred merchandise
- Stamped, attached and printed labels for units according to price list.
- Answered customer questions about merchandise and/or products in store or location.
- Unpacking merchandise and placing merchandise into correct bays.
- Shipping all damages and other merchandises to correct destinations.
- Maintaining and properly displaying/restocking merchandise on sales floor.