Terminal Manager Resume Sample

Terminal Managers support transportation hubs in a managerial role by supervising staff drivers and maintaining scheduling in public and school transportation services. Their duties include recruiting and training drivers, ensuring safety and maintenance of fleet vehicles, scheduling staff coverage, responding to in field emergencies, and operating public transportation vehicles.

For many people, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Terminal Manager Resume Samples

These are some examples of accomplishments we have handpicked from real Terminal Manager resumes for your reference.

Terminal Manager Resume Sample 1

Managed a 500 employee staff, budget of $250 million, and revenue of $4000 million.
Supervised the movement of more than 125 trailer-loads per day that carried 818 different kinds of products to test environmental tolerances.
Promoted from Freight Agent (Los Angeles) to Terminal Manager (San Francisco) with minimal supervision; recognized as leader by upper management.
Achieved record high customer satisfaction ratings upon request during introduction of new systems and procedures leading up to award for excellence in service delivery.
Reached total disability and retired early due to injuries sustained before receiving full pension and benefits; received appreciation letter and gifts from employer following retirement.

Terminal Manager Resume Sample 2

Directly responsible for operations at the largest general aviation airport in North America; more than 1,200 operations per day.
Oversaw new construction of $10 million terminal (with an additional $30+ million planned).
Successfully negotiated new lease agreement with major carrier including provision for free hangar space.
Negotiated plan that provided additional revenue to the airport through fuel farm management services.
Developed new fueling system that increased capacity by 400% (from 6,000 gallons to 35,000 gallons) and allowed 24/7 fueling capability.

Terminal Manager Resume Sample 3

Oversee and coordinate movement of aircraft and ground support equipment to ensure that aircraft depart and arrive on schedule.
Promoted to Supervisor for enforcing adherence to all regulatory requirements; recognized by superiors as outstanding performer.
Resolved operational problems through quick assessment and implementation of solutions; recognized as key contributor in division-level performance meeting.
Recruited, trained, and led a total of 100 employees during daily operations or special events such as the Olympic Games.
Managed two full terminal concessions areas including Food & Beverage, Retail, Shops, Car Rental Agencies, Executive Lounge Operations and other restaurant/lounge facilities located within the terminal building.

Terminal Manager Resume Sample 4

Successfully completed a company training course for Terminal Manager certification, after which I was given the opportunity to run my own terminal.
Achieved high scores on multiple-choice exams administered along with oral interviews in order to become the first female manager in my department.
Manage day-to-day operations for over 100 employees at one of the nations largest airports.
Increase labor productivity by 20% through management management techniques and work with labor union officials to achieve their goals while maintaining good industrial relations.
Responsible for all operations within assigned area or district including budgeting, supervision of employees, maintenance of equipment, safety program compliance, truck maintenance & repair coordination.

Terminal Manager Resume Sample 5

Acted as Terminal Manager of over 280 employees for three terminals.
Streamlined the operations of each terminal by reducing paperwork, increasing accountability and implementing an effective training program.
Determined customer specifications of products being loaded to ensure shipments were completed on time.
Evaluated work performance of all employees in accordance with company standards of excellence through written evaluations and verbal evaluations with managers/supervisors on a monthly basis.
Cited for excellent attendance record; maintained perfect productivity for six consecutive years without any absence.

Terminal Manager Resume Sample 6

Maximized terminal revenue by $3,000 monthly through adjustments to yard layout.
Achieved the highest performance rating of any terminal manager after increasing productivity 10% and reducing expenses 8%.
Raised morale among employees by instituting two employee appreciation events each year.
Increased customer satisfaction scores from 68% to 87% after working closely with the corporate office to provide quality service to customers.
Gained cooperation of six unions representing over 50 employees to reduce lost time accidents by 29%; recognized by Regional Vice-President for safety excellence.

Terminal Manager Resume Sample 7

Maximized operational capabilities by implementing new scheduling software.
Oversaw daily operations of a high-pace, high-volume distribution center that achieved record sales and volume for the month.
Met multiple deadlines as an expediter, including being able to meet a last minute request from a customer who required immediate attention.
Implemented new systems within the department such as JIT (Just In Time) delivery which reduced waste and cost while increasing inventory accuracy.
Initiated process improvements; saved the company $50,000 by developing methods to improve flow of material.

Terminal Manager Resume Sample 8

Managed operational team responsible for cargo handling, transit rework, and breakbulk/project shipments.
The Terminal was awarded the “Ralph M. Parsons Award” which is considered to be the highest honor for port’s performance in North America.
Developed operations which improved productivity by 52% over an extended period of time; recognized by company leadership through various employee recognition programs including bonuses and promotions.
Promoted six employees into new positions within the terminal; increased efficiency due to higher morale and commitment resulting from workforce satisfaction initiatives.
Trained 20 employees in basic skills necessary for promotion including written tests, oral boards, blueprints, P&ID drawings, OJT’s, qualifications in forklift operation, and crane certification in order to ensure safe working conditions.

Terminal Manager Resume Sample 9

Perform freight checking, weighing, tallying.
Conduct audits of payroll and terminal activities.
Manage daily shipment loading/unloading/shifting activities in order to meet customer deadlines.
Supervise Transportation Clerk in scheduling drivers to meet delivery deadlines; resolve issues relating to time cards, equipment, labor disputes.
Successfully operate terminal for 24 hours when necessary.

Terminal Manager Resume Sample 10

Manage daily activities of staff overseeing truckload freight, less-than-truckload (LTL), and expedited delivery operations.
Maintain excellent communication with customers during project deliveries.
Responsible for the day to day operational functions on the grounds.
Assisted in driving annual sales up 10% by offering better rates, improved customer service, and innovative marketing techniques.
Developed new business utilizing transportation capacity through contract negotiations with customers reducing costs by 5%.

Terminal Manager Resume Sample 11

Supervised and trained 100 employees in the utilization of computer-based tools; personally developed software to optimize productivity.
Directed decision making as a plan, monitor, and control (PMC) specialist by overseeing implementation process for supply truck delivery schedule.
Resolved high profile customer service issues with airlines that caused nationwide disruptions; saved $19 million by shortening airport turnaround times.
Diagnosed and repaired equipment failures within 48 hours to minimize impact on workflow and cargo stability; recognized for success in aircraft dispatch recovery team.
Managed resources across five airports including finance, human resources, budgeting, contracts, security, law enforcement, and public relations; collaborated with key stakeholders to implement objectives and achieve system-wide results.

Terminal Manager Resume Sample 12

Efficiently managed daily operations for a 12-terminal system generating $30 million in revenue annually.
Oversaw terminal security by collaborating with the TSA to ensure all employees and visitors complied with regulations as required by the Department of Homeland Security’s Common Access Card regulation.
Introduced a Terminal Safety Awareness Program resulting in an immediate drop in accidents that increased each year for 4 consecutive years.
Fostered strong relationships between terminals, resolved disputes, and created a more team-oriented environment.
Identified opportunities to save money through new contracts with vendors and suppliers that helped increase system-wide margins to collectively generate over $600,000 annual savings.

Wrap Up

To work as a Terminal Managers you must obtain a Commercial Drivers License with a clean driving record, experience driving a commercial vehicle (such as a public bus), and experience in management in a transportation setting. Terminal Managers must demonstrate attention to details, customer service mentality, ability to multitask, organizational skills, ability to work under pressure, phone etiquette, ability to create and maintain scheduling, and leadership abilities.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.

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