Restaurant Floor Manager Resume Sample

Restaurant floor managers lead employees in serving customers, from the restaurant level. You are expected to be aware of defined operational systems in the restaurant, that the restaurant is sanitary, safe, running efficiently, motivate restaurant staff, resolve disputes from customers and perform any duties appointed by the general operational managers.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Restaurant Floor Manager Resume Samples

These are some examples of accomplishments we have handpicked from real Restaurant Floor Manager resumes for your reference.

Restaurant Floor Manager Resume Sample 1

  • Managed 15 employees and a $2 million budget with an average monthly revenue of $40,000.
  • Hired, trained, motivated, and implemented corrective action plans for new staff members.
  • Oversaw the food production as well as the delivery process to ensure proper flow from kitchen to customer.
  • Accelerated sales growth by 23% over a period of three months through marketing projects that increased traffic volume 17%.
  • Assessed menu items and prices daily to maximize profits and maintain quality control.

Restaurant Floor Manager Resume Sample 2

  • Supervised operations, led employees to food safety standards, ran local sandwich fundraiser for animal shelter.
  • Grew restaurant sales by 25% when assigned management of new location.
  • Resolved customer complaints in a manner that garnered positive feedback from consumers and expanded clientele base.
  • Ongoing commitment to professional development through participation in leadership seminars and workshops.
  • Increased revenue yields by 20% and decreased operational costs 15%; recognized as an instrumental team player and earned promotion to Assistant General Manager.

Restaurant Floor Manager Resume Sample 3

  • Managed a team of five servers and 15 kitchen staff to attain $6,500 weekly sales goal.
  • Hired, developed, and motivated teams of floor personnel; recognized as the best wait-staff crew in restaurant for service quality by customer survey.
  • Increased daily food cost savings from 28% to 33%; saved $2,000 monthly on inventory costs through effective menu analysis and appropriate pricing strategy.
  • Promoted from Server Captain to Floor Manager within two years – average time for promotion – after achieving 7 out of 8 quarterly goals set by upper management.
  • Oversaw the training and development strategies that led to 75% employee retention rate over three years; successfully hired from a pool of 300 applicants.

Restaurant Floor Manager Resume Sample 4

  • Delivered an average of 85% customer satisfaction during tenure.
  • Achieved the highest average among department managers through steady increase in revenue, inventory control, and cost-effectiveness within six months.
  • Supervised over thirty employees with minimal payroll expenses. Developed strong training team that succeeded in increasing service/employee efficiency by 20%.
  • Trained staff to 90% employee compliance for sanitation standards at all times, achieving 82% reduction in liquid waste disposal fees due to recycling efforts; honored by city council for environmental enhancement project.
  • Promoted to district manager; increased profitability by 40%. Reduced overhead by 25% without cutting jobs delegation of duties and commitment to team.

Restaurant Floor Manager Resume Sample 5

  • Managed staff of 40 employees while maintaining quality standards and restaurant profitability.
  • Achieved exemplary hiring and training techniques; developed effective communication skills with customers, staff, managers, and owners.
  • Promoted to Floor Manager within 6 months of employment; recognized for outstanding managerial decision-making by Field Supervisor.
  • Recruited and hired new management team after successfully handling a transitional period of organizational change.
  • Improved daily productivity efforts through increased trainings and motivational speaking for all front line management team members.

Restaurant Floor Manager Resume Sample 6

  • Promoted from Front of the House Manager to Floor Manager after a year-long probation period.
  • Developed a team of service captains, servers, and bar staff that consistently achieved company goals for sales and customer satisfaction.
  • Increased revenue by 8% within 2 months by revising entertainment schedules and introducing new menu items.
  • Attained “Outstanding” score on routine quarterly employee evaluations; recognized by regional managers as an exceptional leader.
  • Awarded “Employee of the Month” for outstanding community relations initiatives; helped raise $12,000 in donations for local animal shelter through various fundraisers.

Restaurant Floor Manager Resume Sample 7

  • Achieved the highest weekly revenue among restaurants in a four-state area.
  • Oversaw and administered the restaurant’s inventory, equipment, food stocks, and supplies for four outlets.
  • Improved customer satisfaction to 98% by personally training waiters and overseeing all meals served.
  • Secured a high position in a Forbes list of “10 Best Places to Start a Career” after being promoted from waiter to floor manager within one year.
  • Mentored hungry young men into superior servers by using active listening skills during the 18-month period when I was hired as waitress/bartender.

Restaurant Floor Manager Resume Sample 8

  • Promoted sales by increasing meals served per customer.
  • Supervised ten employees in an upscale New York City restaurant; motivated staff to complete tasks promptly and efficiently.
  • Greeted patrons with enthusiasm, ensured that they were seated according to their needs, and presented menu items in a friendly manner in order to determine the best fit for each individual’s tastes.
  • Oversaw establishments’ accounting functions, including payroll, cost analysis of inventory, receipts, deposits, reconciliations of accounts payable, etc.
  • Tripled turnover rate by introducing new marketing strategies while controlling costs through standardization of recipes throughout five locations under my management.

Restaurant Floor Manager Resume Sample 9

  • Top sales performer for four consecutive months.
  • Ranked in the top three of all managers in my restaurant division by achieving $800,000 in sales during fiscal year and receiving my division’s Managers Recognition Award.
  • Developed new standards in customer satisfaction and staff performance through my QSA training certification and implementation of my team’s accomplishments.
  • Oversaw renovation of $100,000 in equipment upgrades and trained staff for introduction of a new concept to attract younger customers.
  • Reorganized existing management structure with personalized approach for supervising employees; received an award recognizing me as Central District Manager of the Year.

Restaurant Floor Manager Resume Sample 10

  • Overhauled wait staff training program by implementing monthly communication. The result was a 50% reduction in customer complaints.
  • Introduced new menu items, maintaining profitability while increasing food quality ratings by 3%.
  • Pioneered opening of second restaurant location; personally negotiated terms limiting personal investment to 25 hours per week.
  • Increased average check size for brunch by 10%, evening meals by 12%; recognized by CEO as top performer for two consecutive years.
  • Converted $1 million-dollar loss over previous year to $500 thousand operating profit; valued for dedication and strong leadership skills with employees and customers alike.

Restaurant Floor Manager Resume Sample 11

  • Achieved best quarterly earnings in the history of the restaurant after overseeing all menu, staff, and training development.
  • Oversaw complete renovation project including new dinnerware, dishes, silverware, appliances, floors, paint colors, furniture arrangement and seating capacity for 250 people.
  • Planned budgeting to meet fiscal year targets; led weekly staff meetings to ensure quality service.
  • Recognized by the Vice President of Human Resources for exceptional performance; selected as candidate for Executive Chef position at other local restaurants.
  • Recruited General Manager from scratch; built an experienced management team with years of culinary experience while maintaining consistent customer satisfaction ratings via-annual surveys.

Restaurant Floor Manager Resume Sample 12

  • Consolidated three-shift operation and achieved a record number of customers served in a month.
  • Promoted from server to wait staff trainer after two years of exemplary service with the restaurant.
  • Celebrated over 100 new hires during six months by effectively training new employees on proper serving techniques and product knowledge.
  • Elevated stability rate from 90% weekly attrition to one percent attrition through effective hiring, onboarding, and retention practices.
  • Transformed customer complaints about slow service into compliments about fast service by developing a team that functioned fluidly under pressure, resulting in thirty percent increase in revenue per shift over previous month.

Wrap Up

To qualify as a restaurant floor manager, formal education in general education and restaurant management should be completed. Successful candidates demonstrate effective communication (written and verbal), lead a team, solve problems, work under pressure, motivate people, physically strong, passionate about customer service and come equipped with Microsoft Office software skills.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.

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