Medical Office Clerk Resume Sample

Medical Office Clerk aids healthcare staff workers in administrative responsibilities. Meet and greet patients, steganography, filing, bookkeeping, data entry, organizing finances, and telephone operations.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Medical Office Clerk Resume Samples

These are some examples of accomplishments we have handpicked from real Medical Office Clerk resumes for your reference.

Medical Office Clerk Resume Sample 1

Collaborated with physicians, nurses, lab technicians, pharmacists, insurance companies and the public.
Provided excellent customer service to all customers by ensuring all financial arrangements are made before billing patients or insuring that all requests for information on prior claims are made promptly.
Organized new patient paperwork into folders in alphabetical order by first name of patient. Presorted patient bills into primary and secondary insurance carrier files.
Processed all incoming telephone calls by taking accurate messages using detailed message reporting form which includes date/time caller phoned, who called, their phone number if known, the nature of call and any special instructions pertaining to the message.
Showed improved accuracy and efficiency in processing insurance forms after increasing speed at which patient demographic information was entered into the computer system.

Medical Office Clerk Resume Sample 2

Provided administrative assistance to medical team including typing and filing information, updating website, answering phones, scheduling appointments.
Instigated change in policy by suggesting changes in patient registration which reduced average wait time by 20 minutes and increased productivity by 25%. Received award from manager for outstanding initiative.
Pro-actively developed and implemented innovative solutions that improved departmental workflow and office efficiency; recognized by each member of the management team with a letter of appreciation.
Identified problem areas and developed creative solution that reduced patient billing errors significantly during three months as temporary billing clerk; praised by supervisor for dedication and commitment to excellence.
Desired candidate for permanent position after demonstrating high level ability to lead teams and manage a busy environment.

Medical Office Clerk Resume Sample 3

Accurately entered patient insurance carrier, contracts and HMO information into computerized billing system.
Effectively organized daily faxes, courier requests, reports, charts and medical records; processed orders for lab tests, pathology specimens, surgeries and treatments.
Meticulously maintained confidential patient files in accordance with UHC, HIPAA regulations to ensure absolute privacy of data.
Attentively addressed customer concerns regarding claim status information via telephone inquiries.
Greeted patients professionally according to hospital dress code standards before walking them back to exam rooms where they would be met by physicians or nurses.

Medical Office Clerk Resume Sample 4

Proficient in medical office software including HIPAA compliance, EMR, and PM.
Filled 3,000 prescriptions monthly by maintaining inventory levels based on patient needs.
Organized over 100 complicated insurance claims each month to ensure the correct information was reported for reimbursement purposes.
Provided customer service experience that resulted in a 20% growth of sales within the first five months of employment.
Assisted customers with knowledge of medical billing processes by finding answers to questions concerning co-payments, benefits, etc.

Medical Office Clerk Resume Sample 5

Performed a variety of administrative functions including word processing, computer supported telephony, patient management and accounts receivable.
Consistently worked under pressure to ensure all data was entered accurately in order to meet deadlines.
Aided in the planning and coordination of the departmental budget within company guidelines.
Maintained office equipment by completing preventive maintenance requirements; contributed to team effort by accomplishing related tasks as needed.
Authored a leadership blog that reached over 10,000 readers monthly with content that focused on management techniques and leadership skills to empower employees toward improved performance.

Medical Office Clerk Resume Sample 6

Personally collected $3,000 for hospital charity.
Redesigned record filing system resulting in more than 40% reduction in paper volume.
Authored the “Hand Hygiene Project” that reduced hand infections by 20%.
Improved customer service by creating a tracking system to track patient satisfaction surveys results and identify opportunities for improvement.
Created three pamphlets for hospital patients about new financial arrangements, registration process, and common questions relating to patient portal access.

Medical Office Clerk Resume Sample 7

Processed patient information by entering all details into computers as dictated by medical staff.
Verified accuracy of data entry and updated records as needed.
Prepared files for accessioning and maintained filing system in accordance with laws regulating the confidentiality of health-care information.
Edited, coded, and submitted insurance claims; obtained reimbursement checks from insurance companies and noted receipt of payment on account.
Tracked down missing or incorrect billing codes to ensure accurate coding and billing procedures; responsible for ten accounts with annual billing over $10M.

Medical Office Clerk Resume Sample 8

Tracked patient information in a confidential manner via Excel spreadsheets to ensure timely insurance reimbursements.
Provided administrative support to the billing department including invoicing, reconciliation, and debt collection.
Collaborated with providers for medical documentation submission and related communications before securing authorizations from third party payers.
Dispatched prescriptions to pharmacies while maintaining a cooperative relationship with customers and pharmacists.
Achieved high customer satisfaction based on survey results by co-workers who had processed their claims within one week.

Medical Office Clerk Resume Sample 9

Processed patient history forms into computer system to ensure accuracy and compliance with HIPAA regulations.
Assisted doctors during exams, treatments, and other medical appointments as needed.
Provided excellent customer service as a Team Lead to ensure positive experiences for patients throughout the entire treatment process.
Managed front office operations by performing daily bookkeeping duties including accounts receivable/payable, human resources management, group benefit coordination, etc.
Consistently increased productivity per hour while decreasing expenses after reorganizing workflow processes in order to increase team’s value to the company’s goals.

Medical Office Clerk Resume Sample 10

Responsible for assisting patients with billing questions, check-in, and registration.
Promoted to Supervisor of the Medical Office; responsible for hiring and training new nurses and medical office clerks.
Acted as a liaison between patients, doctors, insurance companies, and referring physicians during patient visits.
Provided support groups with accurate insurance information which led to increased membership in each group by 10% within 1 year.
Greeted walk-in patients upon arrival at the practice site for physician’s assistant services.

Medical Office Clerk Resume Sample 11

Provided clerical support for various ongoing projects including insurance administration, ACORD compliance and HIPAA incorporation.
Proficient in medical terminology and Microsoft Office Suite; utilized to provide reports and presentations on compliance and reimbursement.
Accurately processed information from patient records into billing system.
Managed timely billing of accounts receivable and recording of accurate charges using ASPEN EMR software.
Developed proficiency in training new employees on employment eligibility verification process.

Medical Office Clerk Resume Sample 12

Handled sensitive information with complete discretion and confidentiality.
Greeted patients warmly, informed them of office policies, and efficiently obtained payment.
Promoted to Patient Services Representative after demonstrating strong interpersonal skills, professionalism, organization, self-confidence, leadership, motivation to succeed in a busy environment.
Recognized by Supervisor for meeting productivity goals by 100% or better for 3 consecutive months.
Promoted to Office Manager because of outstanding management ability in a fast-paced environment. Resolved complaints in a timely manner using sound judgment and tactfulness.

Wrap Up

A medical records technician certification is required. An associate’s degree in coding systems, health care reimbursement, anatomy, physiology, and data systems is recommended depending on employers. A Medical office Clerk should be organized, able to manage patient’s health information, assisting patients with paperwork ensuring all information is properly documented, communicating with healthcare staff, intaining electronic health records database, and maintaining patient support on follow-ups on future scheduling.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.

Contents