Medical Front Office Assistant Resume Sample

Medical Front Office Assistant are responsible for tasks including filing medical documents, answering phones and scheduling appointments. Other tasks may include greeting patients at the front desk with great customer service, dealing with patient personal information, filling out insurance forms, and handling correspondence. Medical Front Office Assistants are often the first point of contacts for patients and clients.

How to Become a Successful Medical Front Office Assistant?

In order to become a medical office assistant, you must have a diploma, certificate, or Associate’s degree in medical assisting. Having a high school diploma or equivalent is required majority of the time.

In this role, you must be able to independently perform multiple administrative tasks at once, such as bookkeeping procedures, and processing insurance claims. Assistants establish and maintain patient records while maintaining professional conduct and appearance in the work environment. You must be able to cooperate with coworkers in a collaborative mindset.

In this role, you must have exceptional customer service skills and able to work in a health care team with speed and attention to detail. You will need to be able to deal with confidential patient information in a professional manner. Also, being respective of patient information and adhering to company policies, protocols, and procedures is important.

You must be able to communicate with a variety of patients regarding disease prevention, community resources, physician instructions, and patient information. Assist with patient procedures and in-office procedures. Very detail oriented and have a positive attitude. Have extensive patience and compassion for patients and being sensitive when dealing with in-person or on call with patients.

It is important to understand medical charts, billing, and insurance billing, and articulate results to patients in a clear and concise manner. Must be able to keep an organized work space in the front of clinic, hospital, or work setting. You must also keep an organized work space display to the patients, since it is the forefront of the company and is very important.

The Best Medical Front Office Assistant Resume Samples

These are some examples of job descriptions we have handpicked from real Medical Office Assistant resumes for your reference.

Medical Office Assistant

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining confidentiality of personal and financial information.

Medical Office Assistant

  • Performed venipunctures, finger sticks, EKGs, charted patient’s vitals and sterilized tools.
  • Administered various test which included urinalysis, pregnancy testing, urine cultures, strep, hemosures, rapid trichomonas, bv, h. pylori and more.
  • Completed and processed multiple test through venipuncture in the Laboratory ordered for Bioference, Lab Corp, & Oxford.

Medical Office Assistant

  • Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
  • Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
  • Welcomed persons entering establishment, determined purpose of visit, and escorted them to specific destinations.

Medical Office Assistant

  • Interviewed patients to obtain medical information and measured their height and weight.
  • Completed insurance and other claim forms; maintained medical records and correspondence files.
  • Performed light data entry; Updated patients information and demographics in to the database.

Medical Office Assistant

  • Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
  • Assist physicians with clinical and clerical tasks such as patient education, examination preparation, taking vital signs, recording patient medical histories, patient intake.
  • Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients.

Medical Office Assistant

  • Monitors vital signs including height/weight, performing phlebotomy and finger sticks, electrocardiograms, vision/hearing.
  • Maintains patient charts logs and database in health center; Performs routine maintenance of patient rooms.
  • Collects specimens and retrieves lab, pathology, and diagnostic data from outside laboratories.
  • Schedules patient appointments, making reminders and “no show” calls and providing schedule information.

Medical Office Assistant

  • Prepared, processed and stored patient specimens and samples according to department procedures, using standard techniques and equipment.
  • Performed a variety of routine blood drawing procedures to include venipuncture.
  • Utilized standard procedures for the maintenance of positive patient identification.

Medical Office Assistant

  • Performed general office duties such as typing, photocopying and answering phones.
  • Sorted information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Eliminated outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements.

Medical Office Assistant

  • Responsible for using tact, diplomacy, and judgement in all contact with patient, staff and the public.
  • Maintain confidentiality of medical information concerning patient.
  • Ability to work efficiently and pay close attention to numerous details despite to frequent interruptions.

Medical Office Assistant

  • Obtain prior authorizations and referrals from insurance companies for MRI’s, CT Scans and medications.
  • Manage billing and insurance transactions while using Medisoft software to verify eligibility and coverage.
  • Schedule and organize patient appointments and records using American Medical Software.

Medical Office Assistant

  • Responsible for sending and receiving proper documentation for physicians and patients.
  • Coordinate all meetings and procedures for physicians, schedule procedures and admissions for patients.
  • Communicate with car insurance agencies in order to resolve billing issues.

Medical Office Assistant

  • Maintain strong patient relations and deliver empathetic care to minimize patient’s discomfort.
  • Prepare and ensure the cleanliness, sanitation and maintenances of the exam rooms and equipment’s and ensure proper inventory is available at all time.
  • Conduct and perform various diagnostic procedures and ancillary tests, e.g. lab draws, injections, venipunctures, EKGs, urinalysis and hematology.

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