IT Professional Resume Sample

IT professionals are responsible for identifying and solving software or network troubles in an organization. Their main duties include installing and repairing networks, managing database, educating staff on computer usage, training and mentoring new IT staff, identifying network problems and ensuring network security.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best IT Professional Resume Samples

These are some examples of accomplishments we have handpicked from real IT Professional resumes for your reference.

IT Professional Resume Sample 1

Diagnosed, diagnosed, and repaired problems with computers, printers, and other hardware; performed capacity planning and analysis.
Trained others in the use of computer programs; instructed others in the use of computers, printers, copiers, and other hardware.
Evaluated computer software for possible upgrades; evaluated hardware for possible upgrades.
Received two employee dedication awards for outstanding service to clients; recognized by supervisor as employee of the month.
Receivied four letter commendations from clients for exemplary customer service; wrote reports showing recommendations to improve performance.

IT Professional Resume Sample 2

Re-designed network infrastructure for small business to improve service and daily operations.
Resolved maintenance problems in timely manner, effectively communicating with clients and technicians to ensure sound resolution.
Designed and implemented a new email system for an international organization which was integrated into the existing Microsoft Exchange Server environment.
Created a network security policy for the Financial Computer Center (FCC) to protect the secure storage of sensitive client information from unauthorised access.
Analyzed and implemented measures in pfSense firewall security software to prevent unauthorized access and distribution of inappropriate data to internet users.

IT Professional Resume Sample 3

Communicated effectively by presenting product and service concepts to customers, the business community, and local governments.
Adhered to company procedures for on-time delivery of computer operations, support, and training.
Managed time efficiently with a positive attitude while maintaining a motivated work force.
Effectively identified and implemented new tools to support business growth while working with Microsoft access as a front end manager.
Coached junior employees in their abilities to implement technology solutions and proactively prevent issues with company systems; initiated the application of new technology in multiple areas of operations.

IT Professional Resume Sample 4

Provided on-site technical support services to the company during daily duties and after business hours to solve user problems, which often required limited creativity.
Conducted private training sessions for fellow employees in an effort to assist them with their computing skills.
Contributed to the company’s association with the state technology organization by serving as a member of the advisory board.
Volunteered for innovation and quality projects; produced an award-winning document management program that was purchased by the enterprise.
Collaborated with colleagues in a successful effort to introduce enterprise-wide e-mail solution; received recognition as team MVP (Most Valuable Person) and most knowledgeable person in IT.

IT Professional Resume Sample 5

Provided technical support via telephone, email, and live chat for a software company that served more than 60,000 customers.
Collaborated with other engineers to ensure system operation in a 24/7 environment that affected over 300 servers and 100 applications.
Created innovative solutions to account for the rapid introduction of new technology as part of an effort to maintain cost-effectiveness for the company.
Presented solutions for improving IT management efficiency at internal company events held in countries around the world.
Conceived of, planned, and coordinated efforts behind several community-based IT education programs in underprivileged neighborhoods.

IT Professional Resume Sample 6

Developed and executed an integrated financial planning system to analyze and create reports, tables, graphs, and charts.
Formulated Help Desk policies to ensure data security of the organization’s computers.
Increased the availability of Sun servers by 40% through a proactive program of preventive maintenance.
Evaluated employee training requirements to develop comprehensive training program that benefited over 500 employees.
Trained over 100 people in Microsoft Office software applications; received award for outstanding technical support for performing this function beyond expectations.

IT Professional Resume Sample 7

Designed, developed and implemented a network fail-safe backup solution.
Managed, maintained, and updated enterprise class Oracle databases; managed multiple web sites (software and hardware) for business critical functions.
Multitasked as a communication manager, tooling engineer, client liaison/account manager to ensure smooth operations for clients with multiple goals and objectives.
Helped design and administer IT network security controls; designed new messaging applications for clients that improved contacts with customers.
Performed work related to gaming system architecture; designed software to facilitate testing of the game from an external screen.

IT Professional Resume Sample 8

Coordinated, streamlined, and improved workflow processes and methods for the purchase of IT equipment.
Assessed impact on business operations from unplanned downtime and conducted annual disaster recovery exercises.
Troubleshot issues related to network configuration, printers, and network/internet connectivity; identified factors contributing to performance issues.
Created security procedures for data center rack power sources; maintained power reliability with minimal downtime after natural disasters and other disasters.
Maintained 99.97% uptime on servers during scheduled outages and smaller unscheduled outages between 2003–2007, while increasing the number of servers by 23% during the same time period.

IT Professional Resume Sample 9

Installed, configured and maintained various software packages, hardware and networks.
Wrote programs in several languages.
Defined and implemented new networking standards (IPv6).
Created new websites to improve usability.
Developed CRM solutions.

IT Professional Resume Sample 10

Managed partnerships between Tier 1 and 2 Support Centers, remediated 65 computer viruses, and set up a disaster recovery plan.
Oversaw the installation of enterprise-wide Enterprise Key Management Systems, an eGateway environment and a Centralized ITSM systems.
Collaborated with IT partners to create change management strategies, conducted proof of concept initiatives, and implemented a new system.
Resolved numerous vulnerabilities by reducing exposure to insider threats and fraudulent activity.
Provided rapid on-site support for PC hardware and software issues, upgraded computers networked by VPNs, and created a security plan for the executive level.

IT Professional Resume Sample 11

Demonstrated an exceptionally high level of knowledge in communicating with clients and PC technicians for Winternet, Inc.
Afforded customers high quality work by diagnosing problems, providing solutions, and updating software and hardware; solved over 80 percent of all problems within 24 hours.
Proven to be a leader by initiating new policies to increase productivity; implemented four new policies in a span of six months that helped reduce the average repair time from three days to 30 minutes.
National recognition as a top technician for identifying solutions in areas ranging from network upgrades to peripheral devices. Client communication was rated excellent on all 362 surveys received since last review period.
Awarded Employee of the Month for exceptional dedication in supporting clients; demonstrated exemplary professionalism and efficiency, resolving over 150 client issues during one month.

IT Professional Resume Sample 12

Received and sent daily email correspondence to 100+ users, plus access to large database system.
Installed, upgraded, and maintained corporate network hardware and software; identified and resolved hardware and software issues; researched technical issues; recruited vendors for new equipment.
Created computer centers for design engineers’ use; secured network for remote access.
Conducted daily operations of corporate emergency response team during power outages, after-hours work stoppage, natural disaster.
Recognized as the IT Department’s top employee in 1st quarter achievement award reporting by the company after throughly revamping the email system by installing virus protection programs.

Wrap Up

To work as an IT professional, you require a bachelor’s degree in information technology or its equivalent and certification by the Association of Information Technology Professionals (AITP). IT professionals must demonstrate problem-solving skills, communication skills, organizational skills, time management skills, information security, technical skills and teamwork.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.

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