Desk Assistant Resume Sample

A Desk Assistant helps an institution like a company or a school with any administrative and clerical duties needing to be done. Their duties include providing friendly service, taking messages for staff, fulfilling requests, taking phone calls, reporting maintenance problems, responding to complaints, maintaining records, and handling email.

For many, writing a resume can be daunting. If you are working on your own, it is easy to become overwhelmed with the amount of information you need to include and how best to present yourself.

The sample resumes below provide great examples of how to write an effective resume.

The Best Desk Assistant Resume Samples

These are some examples of accomplishments we have handpicked from real Desk Assistant resumes for your reference.

Desk Assistant Resume Sample 1

Provided guests with correct directions to their destinations by using computer programs.
Handled incoming calls, answered questions, and provided accurate information to customers within three rings.
Processed order requests accurately and efficiently; arrived at appropriate conclusions based on available information.
Accomplished duties such as typing reports and letters; served as a liaison between other departments; produced necessary documents for upper management.
An essential member of team due to dependability and dedication; created an outstanding work ethic that inspired others in the office to improve their productivity and accuracy (often cited by upper management).

Desk Assistant Resume Sample 2

Provided support to take care of the needs of the office; welcomed visitors, took messages, and opened and distributed incoming mail.
Organized files using proper filing system; updated existing files; cross-referenced index cards.
Researched cost for office equipment and furniture by utilizing resources in the purchasing department libraries.
Visited local schools as an ambassador for Tourism Company to teach students about the culture, customs, languages, arts, lifestyles, religions etc.
Initiated games with children by planning activities based on nonfiction books about different countries that were read aloud during lunch time at Elementary School Library.

Desk Assistant Resume Sample 3

Supported staff by maintaining office filing systems, phones, copy machine, general records folders.
Recognized by manager for recognizing an error in a spreadsheet; resolved issues preventing error from be repeated.
Learned to utilize power point presentations for communication between the United States and Asia Pacific regions.
Requested resources that allowed supervisor to reduce work load during heavy season of projects.
Worked with two other staff members to record over fifty hours of meetings using professional recording equipment.

Desk Assistant Resume Sample 4

Provided full service reception including greeting guests, directing them to the appropriate destination, and providing company information.
Responsible for maintaining neat and clean appearance for the front desk including decorating and organizing the space with banners and flowers.
Implemented new computerized reservation system; scheduled multiple appointments daily while increasing efficiency by 58% according to real-time statistics tracking software.
Awarded special achievement award; recognized by senior management and team leaders for innovative methods of assisting customers in a courteous manner despite unfavorable effects on employee workloads.
Exceeded customer satisfaction goals for 1st quarter; received appreciation from managers and coworkers for atypical support services such as guiding patients to hospital locations, interpreting during medical appointments, and ensuring that visitors’ interests are attended to.

Desk Assistant Resume Sample 5

Answered incoming phone calls and directed them accurately to the appropriate office.
Conducted cash register transactions and recorded all credit card charges; maintained records of daily sales and issued receipts for payment.
Provided support for medical staff by verifying insurance claims, filing, retrieving patient information, organizing charts for physician review.
Demonstrated a thorough understanding of insurance claim requirements as a team member with the Customer Services department in order to process Medicare claims on behalf of physicians’ offices.
Retrieved and delivered medical files for physicians; utilized knowledge of computerized record management system to accurately pull patient charts.

Desk Assistant Resume Sample 6

Quickly and efficiently processed documents, making every effort to maintain accuracy while meeting strict deadlines; recognized by manager for quality performance.
Assisted in the implementation of office technology by training to use new systems, equipment, and machinery.
Effectively responded to phone calls, emails or verbal requests regarding daily operations within the department.
Received Excellence Award for outstanding contribution in providing courteous service to all customers.
Provided administrative support allowing managers time to focus on strategic initiatives; earned Executive Assistant status after two years of exemplary service.

Desk Assistant Resume Sample 7

Provided efficient customer service to all customers who used online account access for ordering replacement checks, ordering new debit cards, and requesting duplicate statements.
Invoked expeditious fulfillment of incoming phone orders; diligently handled cancellations by efficiently utilizing company systems.
Achieved award for top performing order taker; identified as exemplary performer by Branch Manager due to outstanding performance measuring accuracy, speed, and productivity.
Compiled statistics on customer service transactions; effectively tracked positive trends for effective comparative analysis at monthly supervisor meetings.
Emphasized quality control procedures to ensure accurate check reproduction; achieved 100% error-free output standards with responsibility for twelve high-speed laser printers.

Desk Assistant Resume Sample 8

Handled over 200 requests from employees, contractors, and guests for repairs and information.
Implemented new filing system; decrease time on tasks by 20%.
Revised time sheet to eliminate errors; recognized by supervisor for accurate task completion.
Called employees with TPS reports; improved compliance to work schedule after receiving positive feedback from manager.
Presented first draft of department documents to supervisors that eliminated the need for revisions; received recognition award for improved productivity and efficiency.

Desk Assistant Resume Sample 9

Scheduled appointments and organized conference rooms for an average of fifteen guests per day.
Provided accurate transcription of recorded dictation without the need for “read back” at 110 wpm with 98% accuracy.
Instilled confidence as a trainer in Word, Excel, PowerPoint, and Outlook software by increasing my own skills from beginner to advanced user level.
Processed incoming faxes and printed outgoing correspondence via computer printer.
Increased productivity 25% through use of shortcuts and built-in memorization techniques within programs.; recognized by employers for going above-and-beyond expectations.

Desk Assistant Resume Sample 10

Decreased customer service calls by 23% through quick, accurate resolutions.
Completed projects on time and under budget, with exceptional attention to detail.
Enrolled over 1000 individuals in a community-wide health program within a two year span after developing a strategic plan with regional health officials.
Increased company’s portfolio value through innovative financial strategies involving proposals for bonds and stock securities, as well as long-term debt management strategies.
Installed security camera systems in houses of wealthy clients; ensured peace-of mind for homeowner’s families during absences.

Desk Assistant Resume Sample 11

Provided customer service support to agents while dispatching incoming orders for merchandise.
Educated new employees on business operations by attending meetings and training sessions, while gaining an understanding of company goals, objectives, and vision.
Coordinated multiple confidential projects in a timely manner; responsible for the management of project schedules, personnel, records, and supplies.
Supervised all aspects of daily operations by maintaining safe work environment standards according to OSHA guidelines with only two lost time accidents in five years.
Successfully tested security measures through non-destructive testing methods that saved employer over $300K in damages.

Wrap Up

The educational requirements to be a desk assistant are a high school degree, although some employers would like to see an associate’s degree. Skills needed to be a desk assistant are friendliness, math and computer skills, documentation skills, organizational skills, good customer service skills, good communication skills, and persistence.

Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally. To create the perfect resume, think about what skills and qualities you want your future employer to see.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.

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