A sales associate serves as the face of a retail establishment. Duties include providing and cultivating customer relationships, recommending products that meet the needs and preferences of each individual customer or client, preparing merchandise on racks or at checkout lanes for purchase, using company computer software to track inventory and financial information, resolving issues with payment processing. The top skills for this position are people skills, persuasive abilities (both verbally and in writing), the ability to work quickly while maintaining quality standards. A high school diploma is required along with experience working as a cashier or in some other entry-level retail job.
The Best Sales Associate Resume Samples
These are some examples of accomplishments we have handpicked from real Sales Associate resumes for your reference.
Sales Associate
- Describe merchandise and explain the use, operation, and care of merchandise to customers.
- Compute sales prices, and total purchases and receive and process cash or credit payments.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Received a proposal for a major credit card account, subsequent to demonstrative selling skills and strong customer service.
- Created a double-digit increase in sales from customers from the previous month.
Sales Associate
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Stamp, attach, or change price tags on merchandise, referring to the price list.
- Achieved a 15% increase in sales from the previous month and a 25% increase in weekly sales to the company’s top 10 list by Christmas.
- Represented the company’s highest-performing product line.
Sales Associate
- Recommended merchandise to customers based on their needs and preferences.
- Responded to customer questions and requests in a prompt and efficient manner.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Assembled custom gift baskets for clients on bases at a discount price, resulting in increased loyalty, word-of-mouth solicitation, and additional revenue for the product line.
- Acquired clientele by exhibiting well-rounded sales skills with potential for advancement.
Sales Associate
- Ability to maintain proper knowledge of sales techniques to maintain good sales standards.
- Responsibility for handling a register, and maintaining exceptional customer service.
- Communicating effectively with managers, and fellow employees about hourly sales and potential risks.
- Effectively multitask with different customers and keep the best professional composure and customer service.
- Carefully count down registers and finish any beginning and closing paperwork associated with that register.
Sales Associate
- Cleaned and organized the store, including the cash wrap and displays.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash registers.
- Handled all customers relations issues in a gracious manner and in accordance with company policies.
- Demonstrated strong leadership qualities through exceptional customer service and team-building.
- Developed new ideas to expand sales and peak profits.
Sales Associate
- Cut fabric which at times required calculating measurements and different protocols for different fabrics.
- Handled the distribution of online orders to be picked up in the store.
- Cleaned and maintained the setup of the store by sweeping, vacuuming, and putting products in their specific locations.
- Recruited a few new clients and increased top-line revenue per month.
- Proved exceptional ability in the field of computer sales; demonstrated ability to identify, assess, and satisfy client needs while providing knowledge of technical services of computers, software, hardware, and peripherals.
Sales Associate
- Offered innovative new ideas to effectively increase sales while maintaining customer satisfaction such as suggesting to the team leads to putting the most popular merchandise at the back of the store, therefore causing them to pass by all other merchandise.
- The team leads implemented my idea and sales increased by 35%.
- Also always looking for the newest and best technology to place inside the store to increase profitability by bringing in new customers.
- Sold top-of-the-line, fully-featured DVD player and surround sound speakers for the lowest prices available.
- Made ten out of twelve first-time sales during the month of March.
Sales Associate
- Recommend merchandise to customers based on needs and preferences.
- Completed all cleaning, stocking, and organizing tasks on the sales floor.
- Kept the fitting room clean and organized while assisting customers with trying on clothes.
- Influenced customers to want further products by suggesting, in addition to playing, other home electronics that would work well with the specified system.
- Achieved Superstar status for three consecutive months and received a $200 bonus each month from a company based on my growth and customer service skills demonstrated.
Sales Associate
- Assess customers’ needs and provide assistance and information on product features.
- Prepare sales contracts and process payment through cash and credit.
- Cleaning, as well as handling customer escalations.
- Learned how to communicate better with other individuals and work with a team and as an individual when required.
- Met customer satisfaction and retention objectives; effectively coordinated customer concerns about needed repairs and returns, as well as credits for the store credit return program.
Sales Associate
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, and total purchases and receive and process cash or credit payments.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Served as the primary point of contact and initiated new accounts; negotiated annual quota increase received annual bonuses and incentives, and developed a training program for sales personnel.
- Performed duties including reconciling cash and invoicing ledgers.
Sales Associate
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Assist customers by providing information and resolving their complaints.
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Analyzed performance, tactics, and techniques of competitors on a weekly basis to improve own skills.
Sales Associate
- Ensuring that all customers receive excellent service through professional salesmanship.
- Contacted customers by email or phone to invite them to in-store events or promotions.
- Developed a personal clientele of customers to help create repeating business.
- Contributed to department success by exceeding team sales goals by $50,000 per year.
- Participated in daily sales meetings; took initiative in planning new business opportunities.
How to Become a Successful Sales Associate?
There are no formal education requirements for this position, but most stores will want you to have a high school diploma or a GED as well as a driver’s license. Some larger and more expensive stores that sell higher-end products may prefer employees that have an associate’s or a bachelor’s in sales.
There will be a brief training upon being hired on customer service and the specific policies your employer has on day-to-day issues. You will want to ensure your customer service skills are excellent while your understanding of the rules is clear so you can assist customers efficiently and politely.
Being polite and gracious to every customer that you encounter is important, as people who have a good experience at your store will be far more likely to come back in the future and spend more. This also applies to your coworkers, who you will always want to be kind and cooperative with.
Keeping the store updated for new trends and seasons will also be important, as will your memorization of the layout. You will need to understand and remember where everything is to help customers, after all, and many of them will be very appreciative if they find they can always rely on you for assistance.
Wrap Up
Retail stores and similar locations see countless customers every day, and many of them need assistance finding exactly what it is they are looking to purchase. A sales associate works to memorize and optimize the layout of a store and then guide a customer to exactly what they are looking for, while simultaneously answering any questions they may have.
Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.
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