Ramp Agent Resume Sample

Ramp Agents work in an airport to help with the movement of planes, luggage, and other equipment. Duties include following airplane safety procedures while loading and unloading cargo, cleaning airplane interiors, refilling lavatories with supplies, and collecting carts from the airport. The top skills for this position are customer service, sales and marketing, management skills, fitness regimen/exercise plan, and transportation. A high school diploma or equivalent is required for this position.

The Best Ramp Agent Resume Samples

These are some examples of accomplishments we have handpicked from real Ramp Agent resumes for your reference.

Ramp Agent

  • Lifted baggage, boxes, or cargo weighing up to 70lbs. when loading/unloading aircraft, carts, and containers.
  • Pushed/pulled and loaded empty carts and containers during loading/unloading operations.
  • Bended/stooped and crawled to move and stack/unstack cargo in aircraft and containers.
  • Recruited, trained, and supervised a ramp staff of 35 people to make an estimated 600-700 baggage service calls daily covering 6300 square feet (including entrance) in a 14-story building.
  • Researched tools and techniques to improve efficiency, accuracy, prestige, and increase productivity.

Ramp Agent

  • Responsible for loading and unloading baggage, mail, freight, and interior cleaning if required.
  • Operate headset/radio to provide communication between ground crew and tower, as well as all types of ramp equipment, trucks, tractors, and other vehicles as assigned.
  • Clean line equipment and ramp areas, and provide additional service as required.
  • Trained employees on responsibilities and general maintenance procedures to increase productivity.
  • Partnered with Fire Department during emergency services calls to assist in fire prevention.

Ramp Agent

  • Transfers Customers’ Baggage and Cargo from aircraft to aircraft and/or passenger terminals and protects them against weather, loss, theft, and damage.
  • Operates and drives motorized equipment such as belt loaders, air start units, lift trucks, tugs, bag carts, lavatory carts, and de-icing units.
  • Works in the vicinity of and between the airport passenger terminals, hangars, and airfreight facilities.
  • Work outdoors in all types of weather conditions, around loud aircraft and machinery.
  • Served as a safety officer on multiple occasions.

Ramp Agent

  • Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks.
  • Responsible for courteous, prompt, accurate, and careful handling of customer baggage and airfreight.
  • Service aircraft as needed (e.g. aircraft lavatories, potable water, window wash, and deicing).
  • Performed duties ranging from operating the ramp by driving, operating the ramp by walking, and working in the depot with driver’s license responsibilities.
  • Initiated, supervised, and coordinated daily operations of a 350-man Ramp Maintenance crew.

Ramp Agent

  • Coordinates weights and balances to accommodate each aircraft.
  • Completes paperwork correctly in compliance with the rules and regulations for the identification and safe handling of shipments.
  • Manage the everyday outbound operations when management isn’t present.
  • Supervised, built, and contracted for use of future on-duty crews at two locations to provide timely and responsive service on a 24-hour basis including weekends.
  • Successfully created and maintained effective relationships with customers; supervised employees who successfully met all critical company performance measures.

Ramp Agent

  • Transfers our Customer’s Baggage and Cargo from aircraft to aircraft and/or passenger terminal and protects it against weather, loss, theft, and damage.
  • Operates and drives motorized equipment such as belt loaders, air start units, lift trucks, tugs, bag carts, and lavatory carts.
  • Work outdoors in all types of weather conditions, around loud aircraft and machinery.
  • Performs walk-around to ensure the plane is fine and that there are not any foreign objects that can get into the engine.
  • Compared to other employees held responsible in their respective departments for superior customer service ratings; made recommendations to management regarding hiring practices.

Ramp Agent

  • Load and unload aircraft of cargo weighing up to 70 lbs. onto conveyer belts, in and out of aircraft within confined cargo areas.
  • Push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers onto trailers and aircraft.
  • Assist in push-out of aircraft guiding an 80,000 lb. vehicle by providing safety hand signals to the driver using depth perception in congested areas.
  • Worked tirelessly to facilitate the expeditious movement and distribution of freight through the Port of New Orleans.
  • Created a one-of-a-kind “RAMP” (Ready, Aim, Move) initiative in which ramp agents on shift completed a minimum of 10 incidents while maintaining a high level of operational efficiency and performance.

Ramp Agent

  • Prepare cabin for customer boarding and departure, which include cleaning of seats, seat pockets, floor, galleys, and lavatories.
  • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing.
  • Connect and disconnect tow bar to/from aircraft upon arrival and departure.
  • Completed a 5k Corporate Team Walk Challenge with over 50 employees participating.
  • Served as an ambassador for Port activities and projects by presenting at local company events, conferences, and seminars promoting safety, organizational morale, and port logistics.

Ramp Agent

  • Access to the airport ramp, which includes the heavy lifting of passengers’ luggage, was distributed to and from the airplane onto the belt loader.
  • Safety and teamwork were very important keys in terms of structure and accuracy.
  • Working together to make sure the bags got on the right flight, and from the right flight onto the right belt loader, and never delayed/ or missing/misplaced bags.
  • Maintaining procedures safe, equipped, and ready to work with important work gear (earplugs, vest, steel-toe shoes).
  • Implemented uniform security procedures for all employees during self-inspection by Metal Detectors.

Ramp Agent

  • Ramp Agents work outdoors in a very fast-paced airport environment.
  • Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks.
  • Employees will be responsible to meet or exceed all performance goals.
  • Responsibilities include baggage loading, operation of motorized service vehicles and equipment, and aircraft servicing.
  • Assessed the weight and balance for 737,757,767 and MD-11 aircraft.

Ramp Agent

  • Monitor customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner.
  • Marshal aircraft on the ramp (e.g. directing, assisting, and parking all arriving, departing, and towed aircraft).
  • Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks.
  • Performed a wide variety of tasks in baggage loading, including hand-cart operations; assisted passengers with curbside travel; and transferred cargo.
  • Participated in an in-house competition to reduce fuel costs by 5%; took the lead to implement new standards and procedures that saved the company over $200,000.

Ramp Agent

  • Operate motorized equipment to load and unload baggage on/off aircraft carriers.
  • Effectively Marshall aircraft in and out of gated area providing signals to ground personnel and pilots.
  • Work effectively in conjunction with other departments to ensure timely performance of flights.
  • Created solutions for dangerous situations on aircraft; safely directed passengers around possible hazardous conditions.
  • Observed a disabled individual having trouble boarding his plane; deployed his own time to ensure assistance was available before departure of the plane.

How to Become a Successful Ramp Agent?

To become a successful ramp agent you need to have a GED or high school diploma. Other formal education like an associate’s or bachelor’s degree or certificates isn’t required for you to become a ramp agent. A driver’s license and a good history of driving are requirements for ramp agents.

You need to be available flexibly for last-minute shifts, weekends, late nights, and holidays. Have basic computer skills for baggage and record keeping. If you want to work for a specific company then you may be required to pass a physical agility test.

Other skills that successful ramp agents need to have are good time management, teamwork, written and verbal communication, collaboration, and adaptability. As a ramp agent, you will follow safety rules, operate equipment like cargo carts and other service vehicles, and complete other tasks related to your job.

As a successful ramp agent, you can gain experience in the transportation industry and acquire skills that you can use in other related careers if you choose to change professions later on.

Wrap Up

A ramp agent works in the transportation industry for aircraft. Their job is to guide planes into and out of their travel gates, remove ice from planes, unload and load aircraft baggage, and complete other tasks related to your job as a ramp agent. A career as a ramp agent is fast-paced and requires you to be able to work in all kinds of weather like rain and snow.

Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.

Contents

Leave a Comment