Office Specialists are responsible for assisting in the effective day-to-day operations of a medical office. Their duties may include scheduling appointments, taking phone calls, greeting patients at the check-in desk, patient tracking, and data entry. The top skills required for this position are customer service abilities, active listening skills (ability to listen carefully and understand what is being communicated), computer software competency (including Microsoft Office Suite). A high school diploma or equivalent is required; previous experience in an administrative role can be helpful but not necessary.
The Best Office Resume Samples
These are some examples of accomplishments we have handpicked from real Office resumes for your reference.
Office Specialist
- Applies functional knowledge to analyze and respond to matters requiring basic knowledge of department policies and procedures.
- Provides information to the public on department and County procedures, regulations, and policies.
- Establishes and maintains effective working relationships with departmental clientele, representatives of outside agencies, County employees and officials, and the general public.
- Performs cashier duties, such as receiving cash, issuing and posting receipts for fee payment including balances cash drawer at the end of shift.
- Responded to over 100 telephone inquiries, faxes, and e-mails; maintained an effective office environment during the peak of business hours.
Office Specialist
- Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers.
- Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy.
- Developed new filing and organizational practices, saving the company $3,000 per year in contracted labor expenses.
- Manage travel and expense reports for department team members and performs all the company’s billing.
- Assisted in handling over 30 cases by following standard procedural guidelines while maintaining a professional attitude and positive attitude; awarded employee of the month award for her outstanding performance.
Office Specialist
- Managed the receptionist area which included: greeting visitors and responding to telephone and in-person requests for information.
- Drafted meeting agendas, supplied advance materials, and executed follow-up for meetings and conferences.
- Cooperated with Medicaid, Medicare, and private insurance providers to resolve billing issues.
- Timekeeping lead using the timekeeping program Kronos to enter, verify and submit employees’ timecards and mileage reimbursements.
- Trained and mentored an intern to follow standard procedures in processing mailroom functions.
Office Specialist
- Answered and managed incoming and outgoing calls while. Recording accurate messages.
- Opened and properly distributed incoming mail. Code invoices with correct accounts/project numbers.
- Maintaining waitlist for afterschool and preschool sites with over 600 children.
- Functioned as an event specialist with a major international corporation by performing office procedures, arranging meetings, and scheduling appointments.
- Effectively respond to customer service and information requests over the phone as well as conducted research for internal and external customers in a comprehensive manner.
Office Specialist
- Ensures deadlines are met and all journal entries are posted and reports are produced accurately.
- Distribute AP checks accurately and timely and responsible for preparing checks for daily bank deposits.
- Scan numerous Accounting journal entries for future reference by key OCTA staff.
- File important Accounting and Payroll documents, provide record retrieval upon request, and handle mail distribution.
- Established an efficient filing system for a regional branch of over 100 employees within six months of employment.
Office Specialist
- Managed and issued confidential vital record information for Orange County, oversaw customer response letters.
- Streamlined customer communications among 4 branch offices, resulting in improved customer relations.
- Coordinated monthly digital newsletter for department employees and county residents.
- Recent promotions include a promotion to Supervisory System Administrator and Senior Office Specialist in Information Technology.
- Demonstrated excellence in the successful acquisition of business funding in the amount of $6,000,000 through record keeping and follow-up within a two-week timeframe.
Office Specialist
- Responsible for developing and maintaining office budget and entering information in Excel regularly.
- Uphold employee confidence and protect operations by maintaining personnel data confidential and accurate.
- Conduct, research, and analyze quarterly approved projects for Rancho Cucamonga’s Police Department.
- Maintain and update departmental applications, forms, and handouts to be current and in compliance with changing policies.
- Demonstrated excellence in the successful acquisition of business funding in the amount of $6,000,000 through record keeping and follow-up within a two-week timeframe.
Office Specialist
- Provided support for Housing Assistance Representatives to assist Section 8 participants.
- Processes daily intake of mail for assigned representatives in an orderly function.
- Contact participants and landlords when questions arise concerning program participation.
- Utilize Microsoft Office features in conjunction with OHA databases to assist participants.
- Recognized with an award as Foster’s Coffee Barista; organized monthly meetings, onsite events, and exhibitions with organization members while providing excellent customer service to internal and external customers.
Office Specialist
- Assists in the planning, directing, and implementing of activities or events within assigned recreation program(s) or facility.
- Use registration software to monitor program registration and contract status or participant payments.
- Provides courteous and professional service to all program participants, facility users, CSD personnel, and the public.
- Composing correspondence, memos, and to-do lists; communicated effectively over the phone.
- Notified personnel of changes and forwarded mail by collecting, sorting, and distributing mail on designated routes twice daily.
Office Specialist
- Maintain receipts from employees for verification against monthly credit card statements.
- Manage all collection calls to customers regarding overdue accounts receivable invoices.
- Process incoming checks for data entry into the accounting system in preparation for electronic deposit.
- Entry of accounts payable invoices and payroll timecards into the accounting system to be reviewed by the Controller.
- Processed, tracked, and issued time cards for all hourly employees in a fast-paced office setting.
Office Specialist
- Skilled in all aspects of cash handling including processing and preparing daily sales receipts for bank deposits.
- Meet deadlines filing all reports on financial activity for the store and leased departments for month-end.
- Managed accounts receivables and payable, including bank account and credit card reconciliations.
- Processed billings for suspended furniture sales and reviewed documents for accuracy.
- Accounted for all office supplies in an accurate manner according to company policy.
Office Specialist
- Manage daily office operations and cash handling while supporting the manager.
- Manage the office area, including filing documents, greeting clients, and responding to telephone and in-person requests for information.
- Occasionally walk the floor to supervise and handle any customer interactions.
- Resolved customer concerns as acting supervisor during the manager’s absence; providing exceptional customer service to all walk-in customers and telephone callers.
- Effectively completed a quality internship by addressing customers’ inquiries, meeting deadlines, and exceeding quotas.
Wrap Up
Resumes are a crucial aspect of any job search. In order to make a good first impression, it is important that your resume be formatted and written professionally.
Hope these samples gave you an idea of what your resume should look like and some tips on how to make sure that your resume stands out from the rest.
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